Canton, MI - December 7, 2006 - In 1999, Chris Hall, at the time a self-employed appliance repair technician, wondered how the internet could be applied to fixing home appliances. "I was watching dot-com companies sprout like mushrooms when it struck me that the Web could be a great way to deliver appliance repair expertise and appliance parts direct to consumers," recalls Hall.

He turned to long-time acquaintance Larry Beach, who had significant success with business start-ups. The two developed and refined the business plan for what is now RepairClinic.com (www.repairclinic.com), the national go-to destination for consumers who have troublesome appliances.

Now, some seven years later, Hall and Beach, president and CEO, respectively, of RepairClinic.com, are celebrating the arrival of the company's millionth customer. With them are the leadership staff who joined at the company's inception: Jeff Holtzman, CIO; Kim Messer, VP of distribution; Mike Pierson, CFO; and John Sowden, VP of purchasing and technical services.

"Our entire staff was there in October 1999 to personally hand the first package to the delivery guy. Today, we have as many as 20 people packing orders, which we ship by the truckload daily," says Hall.

To celebrate the milestone, RepairClinic.com has randomly drawn three names from among its million customers; each will be sent $1,000 toward the Frigidaire appliance of their choice. Also, beginning today, the first 500 customers who make a purchase online during December will receive 20% off all parts and accessories. Local customers will get special treatment: the first 500 customers to pick up their order at the RepairClinic.com retail store will receive their choice of a 6-in-1 screwdriver or a RepairClinic.com hat.

Poised for future growth

RepairClinic.com has seen huge growth in its online traffic; the company now helps more than 40,000 people each month. In 2004, the company moved to its new 72,000 square foot headquarters in Canton, Michigan, and currently employs nearly 100 people.

RepairClinic.com's customers are clearly happy with the service they're getting. "A substantial number of our orders each day come from existing customers," says Hall. "And we feel there's more room for growth. One million customers is nearly 1 out of every 100 households in America - we're working on reaching the other 99. Tell your friends and family!"