Get Repair Help

Shop for Parts

Enter your part or model number for best results
Search
Help Me Find My Model Number

Freezer Answers to Common Questions

Freezer
What is freezer burn? How can I avoid it?
Is the frost build-up in my freezer normal?
What temperature should my freezer be?
Does my freezer require any routine maintenance?
How full can I pack my freezer?
What is freezer burn? How can I avoid it?
Freezer burn is dehydration caused by food being exposed to the air in the freezer. Often the wrappings used in supermarkets don't prevent dehydration. Re-wrapping foods in airtight containers or wrappings usually avoids this problem.
It's not unsafe to cook and eat freezer-burned food, but the resulting meal is often tough and tasteless!
Is the frost build-up in my freezer normal?
If yours isn't a self-defrosting freezer, frost build-up is normal. But when the frost gets to be ½" to 1" thick, it's time for you to defrost it. See the Maintenance Tips section of our website for more information.
What temperature should my freezer be?
All freezers should be in the 0 to 8 degrees Fahrenheit range. However, when you first turn on the freezer, or put a lot of food into it, it may take up to 24 hours for the freezer to reach this temperature range.
Does my freezer require any routine maintenance?
There's little actual "maintenance" required. However, if your freezer isn't self-defrosting, you have to defrost it regularly. And if it's self-defrosting, you need to clean the condenser coils occasionally. See the Maintenance Tips section of our website for more information.
How full can I pack my freezer?
Full. Try to keep the freezer at least half full, which helps to maintain a constant temperature within the freezer.