Enter Part or Model Number for best results

(Where is my model number?)
Home Find Parts Repair Help Accessories Customer Service Unsubscribe

In This Issue

Featured Items

Glisten Helps Keep Your Dishwasher Clean and Bright

Repair Manual
Need a Repair Manual - Check here to find one for Your Appliance or Use the PartDetective for Your Specific Model

Light Bulbs
Brighten Your View with these Appliance Light Bulbs

In addition to free Dishwasher repair help, we stock Dishwasher parts for every major brand. Click your brand below, or visit the PartDetective for more options.

Message from your RepairGuru®

Welcome to the March 2008 edition of the RepairClinic.com newsletter.  This issue is all about dishwashers—you know the appliance that nobody needs but can’t live without. 

Just ask Kate F., a RepairClinic.com customer, who just didn’t want to give up on her tried and true Bosch dishwasher—despite a seemingly insurmountable problem.

Five-Year-Old Bosch Dishwasher Gets Its Brains Back

Kate F.
Kate F., Mississippi

“The lights were on, but nobody was home,” explains Kate F. Kate’s Bosch dishwasher was not changing cycles and not draining.  The different lights would go on and off but it would only wash—nothing else.

Kate and her husband James run a farm in a rural area of Mississippi, growing row crops like cotton, rice, corn, and soybeans.  They have three children ages 14, 9, and 5.  Her husband would have bought a new dishwasher—but she liked this one, and it was only five-years-old.    She does the books for the farm and is a project manager for her town’s Main Street Revitalization Program, and although she is not mechanically-inclined, she thought that she could take the initiative to see if the appliance could be fixed"

A repairman came out; however, the model number was obscured, and he couldn’t help.  Then, Kate did a Google Search with “Bosch Repair” and discovered RepairClinic.com®.

What they fixed:
2002 Bosch Dishwasher

What led her to RepairClinic.com: Service technician couldn’t repair appliance without the model number—which was worn off.  She did a Google search for “Bosch Repair.”

How she diagnosed the problem:
She used the PartDetective® to research the missing model number and the RepairGuru® to diagnose the problem and part needed.

How they fixed the dishwasher:

ra Unplugged the appliance.
ra Removed the screws along the control panel.
ra Inserted the “brain” (control) board.
ra Secured the board with the original screws.

Parts Needed:
Control board

Tools used:
Torx® screwdriver

  She used the PartDetective® database to research the model number and RepairGuru® to explain the details of what was wrong with her dishwasher.   One of the steps RepairGuru recommended was using an ohm meter to be sure it was the mother board/control unit that needed replacing.  Kate and James had an ohm meter, but the wiring diagram was missing on their appliance.  So, Kate instead just carefully examined and compared her part to the photo on the RepairClinic.com web site to be more confident she was ordering the right item.

When the part arrived, Kate and James worked on the installation together.  Her husband is mechanically inclined and had the tools needed.  The screw had six-points and required a Torx® screwdriver.  It took about 40 minutes to disassemble and reassemble everything.   

“The whole process was empowering,” explains Kate.  She calculated that she saved at least $500 by not having to buy a new dishwasher.  For her husband, it was not as important to fix the dishwasher.  But, for her, she liked this particular dishwasher.  It was quiet and attractive.  She wanted to fix it if she could.  “And, now I’ve proved that I can… and did!”

Dishwasher Tips to Try This Month

Get Cleaner Dishes:  
If your dishes don’t seem to be clean as before, see if enough water is getting into the machine.  Sometimes, the water inlet valve can wear out, reducing the amount of wash and rinse water during the cycle.  These valves are located behind the lower kick panel and may need replacing every three to seven years—depending on water conditions.  To find the right water inlet valve for your dishwasher, use the PartDetective with your model number.  The few common hand tools needed for this repair are all available in RepairClinic.com’s tool accessories section and include the following:

  • An adjustable wrench
  • A Phillips head screwdriver
  • Adjustable pliers

Inspect and Clean Your Dishwasher: 
If you use your dishwasher regularly, you don’t need to clean the interior.  However, if it goes unused for a week or more and begins to grow mold or smell bad, you can clean it using Glisten Dishwasher Cleaner and Deodorizer.

Two areas to check regularly include the following:

  1. Dishwasher Filter:  On many U.S. or European made appliances, there is a filter near the bottom (or under the spray arm) that needs cleaning periodically.  If you have this sort of filter, consult your Owner’s Manual for how to remove and clean it.  If the filter is damaged, replace it to protect the dishwasher’s pump and motor seals.

  2. Dishwasher Spray Arms:   Over time, small holes in the spray arm(s) of your dishwasher may become clogged with bits of paper, toothpicks, glass, etc.  Take some time to clean out these holes to ensure proper cleaning of your dishes.  If you find glass in the spray arm, disassemble the pump housing to check for glass, as well.  Glass can damage the motor water seal causing a leak at the main pump motor.  Replace the motor seal, if necessary.

  3. Repair broken and/or rusted dishwasher racks:  If the plastic coating wears off the dish rack tines, corrosion and rust will develop.  Then, the rust particles will get into the pump and cause a much more serious problem.  Repair kits for light blue, gray, and white tines are available in RepairClinic.com’s dishwasher accessories section.  Before making the repair, clean up the rusted spots on the dish rack with household sandpaper—this will make the repair last much longer.  If the rust spots are on the cross-members of the rack, you can use the paint-on coating that comes with the kit, which may prolong the life of the rack.

Subscription Information

To unsubscribe, please visit this URL.