Message
from the RepairGuru®
Welcome to
the April 2006 edition of the RepairClinic.com newsletter. This month,
you'll hear how Miriam and her family, do-it-yourselfers in Los Angeles,
fixed a frightening oven problem with the help of RepairClinic.com.
Plus, you'll
find tips to whip your washer and dryer into shape. They work hard all
year to get your clothes clean and dry, so they need a little TLC from
time to time.
Los
Angeles Family Reigns in Relentless Range-Top Sparking
Miriam K., Los Angeles, CA
Appliance
problems are often frustrating. But sometimes they can also be downright
dangerous.
Such
was the case for Miriam's teenage daughter, who was home alone when
all the burners on the gas range began clicking and sparking - and
just wouldn't stop.
"She
called me at work in a panic about the clicking," Miriam said.
"I tried to get her to unplug the stove, but she couldn't get
to the plug. She was freaked out because it was nonstop."
Miriam drove home, and she, too, was stymied by the relentless clicking.
Finally, the two pulled the range away from the wall to unplug it.
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| How Did They Do It?
Problem: Burners
on gas range were clicking and sparking, non-stop
What led them to RepairClinic.com:
Typed in the range's model number at Google.com
How they diagnosed the problem:
On the site, they found the answer among a list of frequent
gas range problems
How they fixed it:
- Removed the bottom drawer from the range
- Unscrewed the igniter on the side of the
drawer cavity
- Replaced the old igniter with the new one
Part needed:
Igniter module
Tools used:
Screwdriver
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Knowing a
service call and parts might cost at least $100, Miriam began proactively
looking for a cause. She consulted the manual for her range top, but even
there couldn't find the answer she needed. From there, she went to Google.com,
typed in the model number of her gas range, and was directed to RepairClinic.com®.
"Once on the site, she consulted Repair Help to diagnose the problem
as a malfunctioning igniter module. With a little more help from the website,
she soon learned where the igniter is located. A detailed diagram showed
her exactly where to find the part on her range. On her model, it was
located at the bottom, close to the storage drawer.
It's a very easy site to navigate," she said. "The diagram on
RepairClinic.com® looked just like our range."
For further
assistance, she emailed the site's handy RepairGuru® for more specific
instructions. After a quick response and a look at some of the testimonials
on the site, she had the confidence to order the necessary part from RepairClinic.com®.
Within three
days, they had the igniter. To replace it, her husband removed the bottom
drawer to access the igniter located on the side. He unscrewed it, and
then installed the new part. In total, it took about 20 minutes.
The team
effort was a success. Since then, the family hasn't experienced any more
frightening burner incidents. And, they saved at least $150 in parts and
labor.
Now, Miriam
and her husband regularly read the monthly RepairClinic.com® newsletter
for other home maintenance tips. They even averted another potential home
safety hazard by vacuuming out the lint from their dryer.
"I've
felt very comfortable with the help I've received from RepairClinic.com®,
very reassured," Miriam said.
Two
Tips to Try This Month
Prevent
washing machine floods
Over
time, the hoses connecting your washer to the water supply will deteriorate,
so it's important to inspect them at least twice a year. Our advice: add
this to the list of things to check each time you change your clocks in
the fall and spring.
You should
inspect your hoses for any splits, cracks, blisters (run your hands along
them and feel for potential problems), or corrosion around the fittings.
If you find any of these signs of wear, or the hoses are more than five
years old, it's time to replace them.
Need new
water fill hoses? Click
here.
Help avoid
dryer lint fires and reduce drying time
To operate safely and efficiently, your dryer must have a clean venting
system. Even the smallest hint of lint - especially when it's blocking
airways - can catch fire under the right circumstances, or lead to a deterioration
in dryer performance.
To avoid
problems, clean the vent ducting. We recommend special vent cleaning brushes,
which make the job easier and can reach the sometimes long distances from
the machine to the outside wall. If you have a lint brush, follow the
instructions provided with the brush.
To order
a dryer vent brush, click
here.
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