Canada Shipping Policy

US Shipping Policy

When We Ship Your In-Stock Items: Orders placed by 3:00 p.m. Monday through Friday will ship out the same day. Orders placed after 3:00 p.m. on Friday or anytime on Saturday or Sunday will ship out on Monday. (Note: orders will not ship on holidays designated by FedEx for either the USA or Canada. You can call us, use live chat, or call FedEx at 1.800.463.3339 to verify)

How We Ship Your In-Stock Items:

  1. We will send a shipping confirmation email to you with a FedEx tracking number.
  2. Within one business day we will ship your order to a FedEx facility in Ontario.
  3. When your order arrives in Ontario, FedEx will scan it and you will begin to see tracking info on the FedEx website.
  4. FedEx will then ship the order to you Express, which will take one to two days.

Most orders will be delivered to your door in 2 to 3 business days from the time you place your order. Some remote areas will take longer.

Out of stock items follow the same procedure once the items are available to ship.

When Stuff Happens (Force Majeure): Sometimes there is a weather delay, a vehicle breaks down, power goes out somewhere or there is some other unforeseen circumstance outside our reasonable control that prevents your package getting to you on time. These things are often referred to as “acts of God.” In those cases we will work with you and the shipping carrier to be sure you get your package as soon as possible, however our normal shipping and delivery guarantees don’t apply.