Shipping Policy

Ship Out Guarantee: We guarantee that the in-stock portion of your order will ship out on the day listed during checkout. If we don’t ship out your order on time just let us know and the order is free – including the shipping charges.

Post Office Shipping Option: Use this option when the order is not urgent. To help keep costs down, FedEx has partnered with the US Post Office to deliver packages.

When We Ship Your In-Stock Items: Post Office and FedEx Ground orders placed by 8:00 p.m. Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday or anytime Saturday or Sunday will ship on Monday.

FedEx 2 Day and FedEx Overnight orders placed by 8:00 p.m. Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday and before 3:00 p.m. on Saturday will ship on Saturday. Orders placed after 3:00 p.m. on Saturday or anytime on Sunday will ship on Monday.

When We Ship Your Out-Of-Stock Items: Out of stock items generally take an additional 14 days. When we receive the items we will ship them according to the shipping method you selected.

Saturday Delivery Option: The guaranteed Saturday delivery option is available to most addresses. You must:

• Select the Saturday delivery option during checkout
• Ship to one of the 50 states
• Place the order by 8:00 p.m. Eastern Time, on a non-holiday Friday
• Ship to an address, not a P.O. Box

FedEx delivers on Saturday to nearly all zip codes; to be certain they deliver to your zip code contact FedEx at 1-800-GOFEDEX before placing your order.

Shipping to P.O. Boxes: We can ship to P.O. Boxes using the Post Office shipping option, depending on the destination and items on your order. The following US Post Office policies apply:

• We cannot ship hazmat items to P.O. Boxes
• We cannot ship Overnight, 2 Day or Ground to P.O. Boxes
• We cannot ship oversize items to P.O. Boxes
• We cannot ship on government holidays, including:

These orders will ship the next business day.

Alaska and Hawaii Surcharge: An additional fee of $30 will be charged for FedEx Overnight and FedEx 2Day shipments and $4 for Post Office and FedEx Ground shipments to Alaska and Hawaii.

International, US Territories, APO/FPO: RepairClinic.com does not ship internationally. For an additional fee of $4 we can ship to the U.S. territories and APO/FPO U.S. military addresses.

When Stuff Happens (Force Majeure): Sometimes there is a weather delay, a vehicle breaks down, power goes out somewhere or there is some other unforeseen circumstance outside our reasonable control that prevents your package getting to you on time. These things are often referred to as “acts of God.” In those cases we will work with you and the shipping carrier to be sure you get your package as soon as possible, however our normal shipping and delivery guarantees don’t apply.