SHIP OUT GUARANTEE – We guarantee that the in-stock portion of your order will ship out on the day displayed during checkout. If we don’t ship out your order on time just let us know and the order is free – including the shipping charges.
NOTE: If you order more than one part, or several of the same part, be sure to check the stock status for all parts. Charges still apply for parts which show they were out of stock at the time of the order. We consider an order shipped out once FedEx takes possession of the package, even though FedEx may not show possession until 6 am the following morning. Also, the word "today" in the ship out guarantee refers to the day in the Eastern Time zone. For example, 9:01 PM Pacific Time on a Wednesday will be Thursday in the Eastern Time zone.
POST OFFICE ECONOMY SHIPPING OPTION – Use this option when the order is not urgent. To help keep costs down, FedEx has partnered with the US Post Office to deliver packages.
WHEN WE SHIP YOUR IN-STOCK ITEMS – SmartPost and FedEx Ground orders placed by 8:00 p.m. Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday or anytime Saturday or Sunday will ship on Monday.
FedEx 2 Day and FedEx Overnight orders placed by 8:00 p.m. Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday and before 3:00 p.m. on Saturday will ship on Saturday. Orders placed after 3:00 p.m. on Saturday or anytime on Sunday will ship on Monday.
SATURDAY DELIVERY OPTION – The guaranteed Saturday delivery option is available to most addresses. You must:
FedEx delivers on Saturday to nearly all zip codes; to be certain they deliver to your zip code contact FedEx at 1-800-GOFEDEX before placing your order.
SHIPPING TO P.O. BOXES – We can ship to P.O. Boxes using the Post Office shipping option, depending on the destination and items on your order. The following US Post Office policies apply:
These orders will ship the next business day.
ALASKA AND HAWAII SURCHARGE – An additional fee of $30 will be charged for FedEx Overnight and FedEx 2Day shipments and $4 for Post Office and FedEx Ground shipments to Alaska and Hawaii. Shipping cutoff time for orders of in-stock items shipped USPS Priority is 4:00 p.m. ET. USPS Priority orders for in-stock items placed on or after 4:00 will ship the next business day.
INTERNATIONAL, US TERRITORIES, APO/FPO - RepairClinic.com ships to Canada also, but not to any other country. For an additional fee of $4 we can ship to the U.S. territories and APO/FPO U.S. military addresses. Shipping cutoff time for in-stock items is 4:00 p.m. ET. Orders for in-stock items placed on or after 4:00 will ship the next business day.
WHEN STUFF HAPPENS (FORCE MAJEURE) - Sometimes there is a weather delay, a vehicle breaks down, power goes out somewhere or there is some other unforeseen circumstance outside our reasonable control that prevents your package getting to you on time. These things are often referred to as “acts of God.” In those cases we will work with you and the shipping carrier to be sure you get your package as soon as possible, however our normal shipping and delivery guarantees don’t apply.