MarchNewsletter09

appliance parts, help & more	Home \| Find Parts \| Repair Help \| Accessories Customer Service
March 2009 E-Newsletter	APPLIANCE FOCUS: Oven	RepairGuru® Here to Help!

Appliances on the Edge

March Madness: Radioactive Oven?

Don’t let your oven push you over the edge.

Follow our simple tips to help keep your oven working without a hitch. And if you do run into problems, don’t worry – just check out the repair help section of our website for basic solutions.

If your repair problem is more complicated, email the RepairGuru; chances are, he’ll know what to do.

Ah, yes. March Madness! All your friends will be here in a few hours for a fun night of spectator basketball. There’ll be no skimping on this event! Super-spicy chili, served with nachos and hot dogs -- you’re even going to splurge and throw together some “Cowboy Cookies”—your mother’s secret recipe!

Your mouth is watering as you put that first batch of delectable cookies in the oven. After a few minutes, you reach into the oven and take out…WHAT! They’re charcoal black, way overdone! You grab the owner’s manual for your stove and quickly begin flipping pages, wondering what could be wrong!

March Madness! Yeah, that’s a perfect name for it – friends coming over, delicious food planned, and your stove is on the blink!

What’s causing this “madness”?

1.	Global warming may be worse than you thought…
2.	Those “Cowboy” cookies must have some “unidentified” ingredient (radioactive material)…
3.	You look over at the dog – even he won’t eat that mess!

Here’s what really might be happening with your oven:

1.	The oven thermostat could have sticking electrical contacts or the sensing bulb could be broken. Look in the oven cavity for a broken sensing tube.
2.	Some units have an oven sensor that could be out of tolerance, giving the control board an inaccurate reading of the oven temperature. Most sensors will read 1000 to 1100 ohms at room temperature. See the tech sheet for your particular unit to be sure.
3.	The oven control or circuit board could have an internal failure causing the temperature to read incorrectly from the sensor, or the relay on the control board could be stuck in the “on” position.

Go to our website to find more information about diagnosing and fixing these problems.

Now about that March Madness: which team will you be cheering for this year?

WEB SITE RESOURCES

*Try New PartDetective* Feature**:	Get Repair Help:	Contact RepairGuru®:
Go directly to the PartDetective® page, and narrow your search by making selections from the drop-down menus on the left.	If you have repair questions, go to the Repair Help tab at the top of the page. Here you can learn how ovens work, find troubleshooting tips to determine what is wrong with your oven, and get answers to common questions, such as: “ There is a red glow in my oven, but it isn’t heating. Why?”	For customized repair help, email the RepairGuru® who is highly- trained in appliance repair. In most cases, he will get back to you within a couple of days with a solution to your problem.

SPECIAL PROMOTION:10% Discount on Ceramic Cooktop Cleaning Kit

Check out these Savings! If you are one of the first 100 customers to order this item between March 11 and March 21, you will receive a 10% discount!

During checkout, enter promotional code: OVEN

Ceramic Cooktop Cleaning Kit - This high-quality cooktop cleaning kit contains everything you need to keep your smoothtop range looking great. Includes 1 - 10 ounce bottle of cleaner/polish. 1 - 4 ounce bottle of protectant. 6 cleaning/scrubbing pads. 1 protectant applicator.

Subscription Information

To unsubscribe, please visit this URL.

FEATURED ITEMS

Grill Mitt
Kitchen Grips give you amazing protection against hot & cold surfaces. High-tech material repels liquids and is virtually stain resistant.

Polder Cooking Thermometer with Timer and Clock
Cook your food “just right” every time! This gadget has three functions: Thermometer, Temperature Alert, and Real Time Clock. Stainless steel probe measures 39-inches. Temperature chart and battery included.

Range Solid Element Cleaner
Restores and protects solid cooking elements. Helps maintain the original matte black appearance. When used regularly, protects the surface from rusting and spotting.

In addition to free Range/Stove/Oven repair help, we stock Range/Stove/Oven parts for every major brand. Click your brand below, or visit the PartDetective for more options.

You may be removed from this list by calling 1-800-269-2609