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Message from the RepairGuru
Lee P. Faces Annoying Dishwasher Problem, Comes Through With a Smile
Dishwasher Troubleshooting Tips
Featured Items

Featured Items


Get Glisten To Clean the Inside of Your Dishwasher


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This Digital Multi-tester is a Great Tool to have on Hand for Checking a Door Switch

Message from your RepairGuru®

Welcome to the July 2007 edition of the RepairClinic.com newsletter. The lazy days of summer have probably set in by now. The BBQ has been fired up, the sprinklers have been running. Everything is on track. But wait. Maybe there have been a few summer snafus? A few little misfires that have gotten under your skin?

This is certainly the case for Lee P., a retired corporate vice president in Delray Beach, Florida, who was frustrated by a missing dishwasher wheel. She can attest to the fact that the little things - like a dishwasher rack that isn't rolling smoothly in its track - can drive you nuts when not repaired.

Lee P. Faces Annoying Dishwasher Problem, Comes Through With a Smile


Lee P. of Delray Beach, Florida


"For about a month, my husband and I put up with a dishwasher rack that was a pain to slide in and out," says Lee P. "It would fall out of the track, especially when it was fully loaded with pots and pans. We finally got tired of ignoring the problem."

Problem: Bosch dishwasher

What led her to RepairClinic.com:
Frustrated about difficulty rolling dishwasher rack in and out.

How Lee diagnosed the problem:
She opened the dishwasher and pulled out the rack - two wheels were off the rack.

How she fixed it:

Removed the dishwasher rack
Snapped new wheels into place
Parts needed:
Wheels (less than $10, including shipping)

Lee, a recently retired corporate vice president of design and branding, investigated the problem. What she found was that two rack wheels on her six-year-old dishwasher weren't where they were supposed to be. She found one wheel in the dishwasher's basin and snapped it back on. The other wheel, well, it was nowhere to be found.

"It was like the socks and the dryer scenario," says Lee. "I don't know where the second wheel went. All I knew is that I needed it, and this was one of those little things that could drive me insane."

Because her husband works for a major appliance manufacturer, she immediately knew that repair was definitely an option. "No matter how daunting an appliance might be, it's still made up of lots of pieces that can be replaced," says Lee. What Lee didn't know was just how easy it would be to find the part she needed.

"I shop online all the time, and love getting just what I need without leaving the house or worrying that it's going to be wrong," said Lee. "RepairClinic.com definitely came through for me. The site is amazing - in just four clicks and less than $10, I had placed my order. And just a few days later, the dishwasher wasn't driving me crazy anymore.

"Thank you RepairClinic.com," continues Lee. "My husband and I are thrilled with your service and recommend your site to everyone. And, of course, we've bookmarked RepairClinic.com for future home appliance repairs."

Dishwasher Troubleshooting Tips

Dishwasher Leaking - There are two basic causes for a leaky dishwasher. If your leak is sporadic your problem may be caused by the way you load the dishwasher. An overloaded - improperly loaded dishwasher or items passing through holes in the bottom of the silverware basket can all block the spray of water, and cause other problems. Lighten or adjust your dishwasher load and see what happens. Another cause of leaking dishwashers is a bad door seal. This is the rubber strip that goes around the door. If your seal is loose, cracked, or has an irregular feel to it, you should replace it with a new seal. The PartDetective can help find the right seal for your dishwasher.

Dishwasher Won't Start - After you've checked to be sure the circuit breaker or fuse is alright, the first thing you should check is the door switch. If the door is open, the switch is disengaged and the washer won't start. When the door is closed, a prong depresses the door switch, which closes a circuit and lets the washer start. The door switch is one of the most common dishwasher parts to go bad, so examine it first before looking for other problems. The switch is usually hidden inside the 'control panel' of your dishwasher, and is usually part of the door latch. You will need to check the door switch with an Ohmmeter to measure continuity. If your Ohmmeter test says the switch is bad, you will need to remove and replace the door switch.

Dishwashers Need Hot Water - To get the best cleaning results, the water entering your dishwasher needs to be hot enough. Try running the hot water in your kitchen sink for about 30 seconds before starting the dishwasher, to pre-heat it. Also, if your dishwasher lets you select a higher wash or rinse temperature, try that to see if it helps.

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