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In This Issue

Message from the RepairGuru
Washer and Dryer Parts Purchase - Provides Extra Cash for Family Vacation
Energy Saving Tips for Washers and Dryers
Featured Items

Featured Items


Washer hoses need replacing? Buy this 6-foot stainless steel hose for hot or cold water line


Avoid lint build-up and potential fire hazard with this 10-foot long dryer vent brush


Repair help is at your finger tips with this manual for your direct-drive washer

Message from your RepairGuru®

Welcome to the September 2007 edition of the RepairClinic.com newsletter. While the kids are heading back to school, chances are you have some great summer memories. What are your personal favorites? An outdoor picnic? A camping trip? Or maybe a triple-decker ice cream cone on the hottest day in August?

For Phillip F. of Phoenix, Arizona, we're betting that his best memory would be saving enough money on appliance repair to go on a family vacation. How's that possible, you ask? Read on and you'll find out Phillip's secret for turning appliance trouble into fun in the sun.

Washer and Dryer Parts Purchase - Provides Extra Cash for Family Vacation


Phillip F. of Phoenix, Arizona

"We started having some real appliance trouble at our house," says Phillip F. "The washer was leaking water and building up mildew around the inside of the door. On top of that, the dryer would only work sporadically. With three kids in the house from 2 to 16, my wife and I knew we needed to do something - and fast."

A computer network engineer, Phillip knows his way around computers, but typically doesn't fix the household appliances. "I either call a repairman or replace the entire appliance," explains Phillip. "That was my plan this time, but it didn't quite work out as I expected."

When Phillip called a service company, they wanted $138 to tell him what was wrong with their seven-year-old washer and dryer. "After coming to our house, they told me it would cost an additional $300 for a new gasket to fix the washer and $380 for a new control board to fix the dryer," says Phillip. "We thought that wasn't worth it, and decided to just order new appliances."

What he fixed: Whirlpool washer and dryer

What led him to RepairClinic.com:
Changed his mind about spending $1,800 on new appliances

How he diagnosed the problem:
He relied on email help from the RepairClinic.com RepairGuru, as well as the online schematics and diagrams

How he fixed the washer:

Unplugged the appliance
Removed the agitator
Removed the spanner nut
Removed inner tub
Replaced center post gasket
Replaced tub, spanner nut and agitator
Plugged appliance back into outlet
How he fixed the dryer:
Unplugged the appliance
Removed six screws to remove the top panel
Removed four screws to remove the control board
Replaced four screws to install the new control board
Plugged appliance back into outlet
Parts needed:
Gasket ($49)
Control Board ($70)
Tools used:
Screwdriver
Two wrenches

Meanwhile, while waiting for the new appliances to arrive, at a cost of $1,800 Phillip started surfing the Internet "just to see what was out there." During this time, Phillip remembered a website he had bookmarked a couple of months earlier. It was RepairClinic.com.

"Even though I'd known about the site for a while, it took me all this time to even consider fixing an appliance," explains Phillip. "I looked at the schematics on the RepairClinic.com website. I also emailed the RepairGuru and asked for instructions on how to replace the gasket and command board. The Guru sent the manuals to me with the areas highlighted about my appliances' problems."

During this time, Phillip also relied on RepairClinic.com to locate the parts he needed - a $70 control board for the dryer and a $49 gasket for the washer. "It was a great feeling to fix them myself," says Phillip. "With help from RepairClinic.com, I was able to do both repairs with simply a screwdriver and a couple of wrenches - oh, and a little muscle to stretch the gasket."

"I canceled the new washer and dryer order, and won't automatically call an appliance repairman in the future," continues Phillip, "Now I'm ready for anything to break - with RepairClinic.com at my fingertips, I know I can save my family a bunch of money. And I can take them on vacation with the savings."

Energy Saving Tips for Washers and Dryers

Using cold water during the washer's rinse cycle can save at least $25 per year by not having to heat the water.
Select the correct wash cycle for the level of soil on your clothes. Each cycle has a different time associated with it, the heavy wash cycle uses more energy than the short cycle. If you have a load of heavily soiled clothes, try soaking them first and then use a shorter wash cycle.
Don't forget to adjust the water-level or load setting to match the amount of clothes that you will be placing in the washer. Lower settings use less water.
Consider combining 2 small loads to reduce the time spent doing the laundry and use less energy.
Is it about time to replace your washing machine? If so consider buying a front-load washer, which can use up to 50% less energy, require less detergent and water and cause less wear and tear on your clothes.
Overloaded dryers take longer for clothes to dry, wastes energy and also causes wrinkles, which will require ironing.
Clothes dryers use heated air and tumbling action to dry clothes, so keeping the lint filter clean is very important. Lint build-up on the filter reduces air flow and makes the dryer work harder, which uses more energy.
Take advantage of the warm air you have already paid to heat up the dryer. Whenever possible dry loads consecutively.
Make sure that all excess water is removed from items being placed in the dryer. Soaking wet clothes take much longer to dry.

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