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My cups and glasses are coming out spotty and filmy. What's wrong?

For spotting only, try using the heated drying cycle. If that doesn't help, try one of the rinse-aid products you can find at your supermarket.

Film can be caused by a couple of things:

  • It could be from a lack of water flow within the dishwasher--go to our Dishwasher Troubleshooting section for more information.
  • It also could be from hard water. If you can remove the film with vinegar, it's probably caused by hard water deposits.
  • Etching--a corrosion of the glass--can be caused by using too much detergent. A rainbow hue on the glasses is the first sign of etching. Try cutting in half the amount of detergent you use.