The 8 most common part(s) or condition(s) which contribute to the symptom Dryer won't turn at all are listed below. Check or test each item and watch any available videos. If you are still unable to solve the problem you may need to do additional research and troubleshooting. Remember, with our 365 Days. Period.® return policy you can return any part for any reason. So, go ahead and buy it to try it. No other parts retailer offers this unconditional return policy.
For the symptom you selected, these are the most common parts or causes, ordered by the likelihood of fixing the symptom.
Every dryer has a belt, and if the belt breaks the dryer won't turn. The belt is usually a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time the belt will break from normal use. A quick way to see if the belt is broken is to reach into the dryer and try to spin the drum by hand. If it spins very easily the belt is probably broken. Some dryers have a belt switch on the idler pulley arm that will not let the dryer start if the belt is broken. When a dryer won't turn, this is the first part to check.
If the dryer won't turn, and the belt is not broken, the next thing to check are the drum rollers. Every dryer has either 2 or 4 drum rollers. Over time these rollers wear out and can prevent the dryer from turning properly.
Over time the drum roller axles can wear out, causing the rollers to bind. If the dryer won't turn, check these axles to be certain they are not worn out. If the rollers spin freely without wobbling, the axles are still fine. If the roller wobbles, replace both the roller and the axle that is worn out.
The drum bearing supports the rear of the dryer drum. Over time this bearing will wear out and may cause several different problems. If the dryer won't turn during the cycle it may be that this drum bearing has worn out.
This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If they are worn out or start binding the motor can get overloaded and the dryer won't turn. If the dryer stops mid-cycle, check to be sure the drum turns freely with the belt removed. If not, check the rollers. Do not lubricate the rollers or roller shaft, lubrication will attract lint and cause the roller bearings to wear out faster. If the rollers don't turn freely, replace them. The roller shaft can often be reused, unless it has worn down. Clean the shaft thoroughly before installing the new rollers.
The drum support bearing is at the rear of the drum. If the dryer won't turn check this bearing. If it is worn out, replace the entire bearing.
The drum slides or glides support the front of the drum. As the drum rotates over the years, the glides wear out and then the dryer won't turn. Replace all of the glides as a set if they are worn out.
The motor should spin freely when the belt is disconnected. If it doesn't, check to be certain there isn't anything caught in the blower wheel. If the blower wheel is clear and the dryer still won't turn, the motor may be defective. All dryer motors have sealed bearings and can't be lubricated. Replace the motor if it doesn't turn freely.