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Freezer Only Freezes Top Shelf

The 3 most common part(s) or condition(s) which cause the symptom Freezer only freezes top shelf are listed below starting with the most likely. Check or test each item and watch any available videos.


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Other Causes and Conditions

Sealed System Leak Near Shelf

If frost accumulates on the top shelf quickly and the rest of the shelves don't have any frost buildup there may be a sealed system leak in one of the shelves. If this happens the freezer will likely need to be replaced. Sealed system repairs are usually cost-prohibitive.

To see parts for your freezer, you need to enter your model number on the right. The system will then display parts that are associated with your freezer.

Freezer Door Gasket

If the freezer door gasket is torn or defective, or if the door is not shutting tightly frost accumulates on the top shelf too quickly. This happens because humid air from the room is drawn into the freezer through the opening at the gasket. As the humidity comes in contact with the cold evaporator coils it condenses and freezes. Because warm air rises, the top shelf coils tend to ice up before the lower shelves. If the freezer door gasket is torn or damaged it should be replaced.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

To see parts for your freezer, you need to enter your model number on the right. The system will then display parts that are associated with your freezer.

Refrigerator or Freezer Door Gasket

If the refrigerator or freezer door gasket is torn or defective, or if the door is not shutting tightly frost accumulates on the top shelf too quickly. This happens because humid air from the room is drawn into the refrigerator or freezer through the opening at the gasket. As the humidity comes in contact with the cold evaporator coils it condenses and freezes. Because warm air rises, the top shelf coils tend to ice up before the lower shelves. If the refrigerator or freezer door gasket is torn or damaged it should be replaced.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

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