Enter Part or Model Number for best results

(Where is my model number?)

Freezer Only Freezes Top Shelf

The 3 most common part(s) or condition(s) which contribute to the symptom Freezer only freezes top shelf are listed below. Check or test each item and watch any available videos. If you are still unable to solve the problem you may need to do additional research and troubleshooting. Remember, with our 365 Days. Period.® return policy you can return any part for any reason. So, go ahead and buy it to try it. No other parts retailer offers this unconditional return policy.


Enter your model number for the best repair help results:


For the symptom you selected, these are the most common parts or causes, ordered by the likelihood of fixing the symptom.

Other Causes and Conditions

Sealed System Leak Near Shelf

If frost accumulates on the top shelf quickly and the rest of the shelves don't have any frost buildup there may be a sealed system leak in one of the shelves. If this happens the freezer will likely need to be replaced. Sealed system repairs are usually cost-prohibitive.

Picture Unavailable

Freezer Door Gasket

If the freezer door gasket is torn or defective, or if the door is not shutting tightly frost accumulates on the top shelf too quickly. This happens because humid air from the room is drawn into the freezer through the opening at the gasket. As the humidity comes in contact with the cold evaporator coils it condenses and freezes. Because warm air rises, the top shelf coils tend to ice up before the lower shelves. If the freezer door gasket is torn or damaged it should be replaced.

Enter your model number to see parts for your freezer.

Help me find my model number

Picture Unavailable

Refrigerator or Freezer Door Gasket

If the refrigerator or freezer door gasket is torn or defective, or if the door is not shutting tightly frost accumulates on the top shelf too quickly. This happens because humid air from the room is drawn into the refrigerator or freezer through the opening at the gasket. As the humidity comes in contact with the cold evaporator coils it condenses and freezes. Because warm air rises, the top shelf coils tend to ice up before the lower shelves. If the refrigerator or freezer door gasket is torn or damaged it should be replaced.

Enter your model number to see parts for your freezer.

Help me find my model number

Back to Symptom List