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Jenn Air Range Surface Element Won't Work

CVE4370B

The 8 most common part(s) or condition(s) which contribute to the symptom Range surface Element won't work are listed below. Check or test each item and watch any available videos. If you are still unable to solve the problem you may need to do additional research and troubleshooting. Remember, with our 365 Days. Period.® return policy you can return any part for any reason. So, go ahead and buy it to try it. No other parts retailer offers this unconditional return policy.

For the symptom you selected, these are the most common parts or causes, ordered by the likelihood of fixing the symptom.

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Surface Element Switch

If the surface element won't work, and there is another element of the same size on the stove, try switching the elements. If it still won't work, the surface element switch is probably defective. The surface element switch can't be tested or repaired, it will have to be replaced.

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Surface Element Board

If a surface element won't work the surface element board might be defective. Each burner is switched on and off with the help of a relay on the surface element board. If one or more relays has failed the surface element won't work. If two or more burners fail at the same time, this is likely the problem. If only one surface element won't work and the element itself checks out to be good, the surface element board might be defective.

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Coil Surface Element

If the surface element won't work, the coil surface element might be burned out. Most coil surface elements can be pulled out of their socket and checked with an Ohm meter for continuity. If the surface element won't work, check to see if there is any visible damage to the coils. Also, check to be sure the element is pushed all the way into the socket.

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Radiant Surface Element

The most common cause when the surface element won't work is the radiant surface element itself. The radiant surface element - or heating element - can burn out similar to a light bulb. If the surface element won't work and it doesn't have continuity, it will need to be replaced. The radiant surface element is not repairable.

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Solid Surface Element

If the surface element won't work, and the stove has the solid surface element type of heat, it's likely that the solid surface element itself has burned out. The solid surface element works very similarly to other surface elements - inside there is a heating element that glows when electricity is applied to it. As it gets hotter, the heat is transferred to the solid surface element

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Element Receptacle and Wire Kit

If a surface element won't work, there may be a problem in the element receptacle. The surface element plugs onto a terminal block type receptacle. Over time the terminals in the receptacle can have a bad connection and overheat. Look at the receptacle contacts with a flashlight. If the terminals look burnt you will need to replace the element receptacle. also make sure the element prongs are clean and not burnt. If the prongs are burnt bad the element will need to be replaced also.

Other Causes and Conditions

Loose or Burnt Wire Connection

If surface element won't work, there might be a burnt wire supplying power to the surface element. Sometimes the wire supplying power to the element burns out right near the element itself. Check for this by just looking at the wires leading to the element. If they're burned out it is usually easy to spot.

Other Causes and Conditions

Incoming Power Problem

Although not as common, if the surface element won't work it is possible that the appliance is not receiving proper voltage. Electric ranges require 220 volts of alternating current. If for some reason the appliance is receiving significantly less, the surface element won't work. Check for proper voltage using a volt meter at the socket where the appliance plugs in.

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