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Refrigerator Water Dispenser Not Working

The 7 most common part(s) or condition(s) which cause the symptom Refrigerator water dispenser not working are listed below starting with the most likely. Check or test each item and watch any available videos.


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Other Causes and Conditions

Water Tube in Door is Frozen

If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. If air passes through, it's not frozen. If not, thaw it out. and determine where it froze in the door. Most doors are foamed in with a sleeve the water line goes thru to the dispenser. The freezer temp should be kept from 0 to 10 degrees Fahrenheit. If it is too cold the water line in the door may freeze.

To see parts for your refrigerator, you need to enter your model number on the right. The system will then display parts that are associated with your refrigerator.

Water Inlet Valve

If the water dispenser is not working the water pressure from the house might be too low. Water inlet valves require a minimum of 20 psi to function properly. If the pressure is good and the water filter is good, replace the water inlet valve.

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What is a model number, and where do I find it?

Other Causes and Conditions

Low Water Pressure from House Supply

If the water dispenser is not working the water pressure from the house might be too low. Water inlet valves require a minimum of 20 psi to function properly.

To see parts for your refrigerator, you need to enter your model number on the right. The system will then display parts that are associated with your refrigerator.

Dispenser Control Board

If the refrigerator water dispenser is not working the dispenser control board might be defective. The control board governs most of the functions of the dispenser system. If only one item of the dispenser system is not working, troubleshoot further to see if the problem is with one of the components in the system. The board is more likely to be the cause of the problem when the entire dispensing system fails.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

To see parts for your refrigerator, you need to enter your model number on the right. The system will then display parts that are associated with your refrigerator.

Dispenser Switch

If the refrigerator water dispenser is not working, one of the dispenser switches might be defective. The dispenser switch is activated by the dispenser actuator. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity it should be replaced.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

To see parts for your refrigerator, you need to enter your model number on the right. The system will then display parts that are associated with your refrigerator.

Water Filter

If the refrigerator water dispenser is not working the water filter might be clogged. Try changing the water filter.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

To see parts for your refrigerator, you need to enter your model number on the right. The system will then display parts that are associated with your refrigerator.

Door Switch

If the refrigerator water dispenser is not working, the door switch might be defective. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity it should be replaced.

Enter your model number for the best repair help results:


What is a model number, and where do I find it?

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