The 1 most common part(s) or condition(s) which cause the symptom Refrigerator ice dispenser not working are listed below starting with the most likely. Check or test each item and watch any available videos.
RepairClinic Item # 1795916
If the ice maker won't dispense ice when the switch is pressed, the auger motor might be burned out. The auger motor spins the auger blade in the ice compartment and forces it toward the dispenser chute. If the motor is burned out or just hums and wont turn the ice won't move forward and fall through the chute. The auger motor can be tested for continuity. Pull out the ice bucket and make sure the bucket auger turns free before replacing a suspected bad auger motor.