The 2 most common part(s) or condition(s) which contribute to the symptom Refrigerator not defrosting are listed below. Check or test each item and watch any available videos. If you are still unable to solve the problem you may need to do additional research and troubleshooting. Remember, with our 365 Days. Period.® return policy you can return any part for any reason. So, go ahead and buy it to try it. No other parts retailer offers this unconditional return policy.
For the symptom you selected, these are the most common parts or causes, ordered by the likelihood of fixing the symptom.
RepairClinic Item # 1569017
If the refrigerator is not defrosting the defrost heater assembly might be burned out. Several times a day the defrost heater assembly turns on for a few minutes to melt away any frost that may have accumulated on the freezer or refrigerator evaporator coils. If the defrost heater assembly has burned out, the frost will build up on the coils and eventually no air will be able to travel through the coils to provide cooling. The defrost heater can be checked for continuity. If it doesn't have continuity it should be replaced.
Not availableWhere can I get this part?
RepairClinic Item # 1569067
If the refrigerator is not defrosting, the main control board might be defective. A few times a day the control board is supposed to turn off the cooling system and turn on the defrost heater to melt away any frost that may have accumulated on the freezer evaporator coils. If the control board is defective it could cause the system to never cycle into defrost.
Place your order by 3:00 PM ET and choose FedEx 2Day or FedEx Overnight shipping and this item will ship out today - or it's FREE!