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Refrigerator Ice And Water Dispenser Not Working

The 4 most common part(s) or condition(s) which contribute to the symptom Refrigerator ice and water dispenser not working are listed below. Check or test each item and watch any available videos. If you are still unable to solve the problem you may need to do additional research and troubleshooting. Remember, with our 365 Days. Period.® return policy you can return any part for any reason. So, go ahead and buy it to try it. No other parts retailer offers this unconditional return policy.


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For the symptom you selected, these are the most common parts or causes, ordered by the likelihood of fixing the symptom.

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Dispenser Control Board

If the refrigerator ice and water dispenser is not working the dispenser control board might be defective. The control board governs most of the functions of the dispenser system. If only one item of the dispenser system is not working, troubleshoot further to see if the problem is with one of the components in the system. The board is more likely to be the cause of the problem when the entire dispensing system fails.

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Dispenser Switch

If the refrigerator ice and water dispenser is not working, one of the dispenser switches might be defective. The dispenser switch is activated by the dispenser actuator. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity it should be replaced.

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Door Switch

If the refrigerator ice and water dispenser is not working, the door switch might be defective. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice maker dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity it should be replaced.

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Main Control Board

If the refrigerator ice and water dispenser is not working the main control board might be defective. This is not common. Normally, problems with the dispenser are related to components of the dispenser.

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