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Dare to Repair, Real Stories by Real Customers

Share your RepairClinic story! Email us at CustomerStories@RepairClinic.com with your name, occupation and photo.

More from our customers

Doug C: Construction Consultant, Decatur, IL

“Amazing. Awesome. Unbelievable. As the go-to guy for my friends and family when something breaks down, I have to say this is absolutely the best site for appliance repair. Any do-it-yourselfer with the right tools can get the job done with your clear and concise diagnostic help and step-by-step videos. I have ordered here a few times now--the parts come when you say they will, and they are always an exact match. I can't believe the time and effort you have gone to with the repair help, failure descriptions, and videos. A lot of sites leave me wondering if I'm ordering the right part or not, but I have learned to trust that when I put in a model number, I'll get exactly what I need. Never again will I order parts anywhere but RepairClinic.com.”

7/18/2017

Dare to Repair. more than 3 Million Parts Available.

Danny W: Painter-Carpenters, Saint John, NB

“Thank you for your excellent service. Your phone staff were friendly, helpful, and easy to understand. Overall a great experience. I would not hesitate to use your service again. Thanks!”

7/13/2017

Butch G: Retired, Montgomery, AL

“Eight (8) years ago we had an appliance repair man come to our house to fix our washer. He told my wife that we needed a lid switch and it would cost $100.00. She wrote him a check that cleared the bank and he never came back. He did tell her that when she went to wash ,after she closed the lid, to tap on the left corner of the lid if it didn't start washing. Recently the tapping had escalated to hitting the corner of the lid. For eight years we have had to slap this washing machine when we wanted to wash clothes. I know it had gotten frustrated. I heard of a company named RepairClinic that sells appliance and small motor repair parts online. They also show a video on how to repair your product. I ordered the part for $29.95 not $100.00 and watched the video. On the video they also said that one should check the screws that hold the lid and they may also be loose. They were loose and I tightened them. The part arrived but not before the washing machine began to work perfectly. The part is hanging on the wall and the machine is still washing away. Four screws that needed tightening eight years ago. Wonders never cease. Thanks RepairClinic. Who knows I may never have to put the new switch on.”

6/14/2017

Joseph G: Retired Auto Repair Shop Owner, Peoria, IL

“The LG mini split A/C in my computer room went out and it was determined that we needed a new condenser fan motor and run cap. You folks had both in stock and they were delivered next morning. Total time from ordering to cold air again, less than 24 hours! You guys saved my tail, thank you!”

6/8/2017

Greg B: Industrial Hygienist, Cincinnati, OH

“I recently purchased a Samsung refrigerator ice chute replacement (part #DA-07361A) from RepairClinic. The correct part arrived safe and sound, but did not fit my refrigerator. After contacting your help center, I learned that Samsung had redesigned the part, and unfortunately the redesign was the only part currently available. Understandably, RepairClinic offered to refund my purchase. However, what really surprised me was their offer to still accept the return part after I tried modifying it to fit my refrigerator. To make a long story short, I successfully modified the part and it is working perfectly, but knowing that RepairClinic was supporting me in case the modification did not go well was very appreciated.”

6/8/2017

Kenneth L: Fire Department Lieutenant, Edison, NJ

“I first want to personally thank you and your great resource you provide for appliance repair. This past weekend on Friday evening our relatively new but out of warranty LG Front Load washing machine was overloaded and subsequently failed. An error code was present and I followed the steps on your website to troubleshoot this and ended up having to order a rotor position sensor for the machine. I was working the next day on a 24 hour tour in the firehouse, I am a Lieutenant in a NJ fire department, I knew I couldn’t fix it Saturday but your service allowed me to ship the replacement part next day and have it ready for me when I returned home. While in the firehouse Saturday I followed the training videos provided to change this part and I must say it was extremely accurate in that everything your site/video stated is what I experienced. With that being said coming home from a long shift Sunday morning and being Mother’s Day I knew I needed to get this machine up and running, due to having kids in sports, laundry piles up quick! I quickly watched the video from my mobile device and took apart the washer, replaced the part, tested and put it all back together. I am happy to report my wife was extremely happy in that we saved a lot of money by performing this repair ourselves as well as her Mother’s Day was not ruined by the stress of dealing with this. I can’t thank you enough for this top notch operation you have!!”

5/24/2017

Roy R: Amherst, NY

“I ordered a water pump at 6pm on 4/19/2017 for my LG washing machine shipped the same day 4/19/2017 at 9p, delivered 4/20/2017 at 10p. Sent from Canton, Mi. to Amherst, N.Y. Shipping cost was $9.35 the part was $66.45 total of $75.80. With the help of RepairClinic video I had my washer up and running in less than two days from the time I ordered the part. I have never received a FedEx ground shipment this fast and the part was perfect. I thank you for the short stress period dealing with no washer and will be using RepairClinic again.”

4/28/2017

Paul M: Non-Profit CEO, Campbell, CA

“The left side door cable broke on my Samsung dishwasher. I called the repair department and they quoted me $75 diagnostic, $150 for the repair, and 4-weeks to fix it! So I got online and went to repairclinic.com, found the part, watched their repair video, and ordered the part. I repaired it myself in 30-minutes for under $12.00! Six months later the door cable on the right side broke so I ordered another from repairclinic.com, went through the install, and all is well. I strongly suggest that if you are replacing a part on one side that you replace the other side at the same time. This saves time and shipping!”

4/3/2017

Matt C: Service Department Manager, Rockford, IL

“I live 88 miles NW of Chicago IL and in the middle of February 2017 my furnace stops working, freezing cold but not the end of the world. Before a back injury forced me into change careers into the IT field, I was an Illinois State Licensed Plumber and also certified in forced air and hydronic heating for 30 years so I had plenty of empathy for myself after helping thousands of others in my same situation. I googled the draft inducer assembly that I needed and Repair Clinic popped up and looked like a very good site to deal with. I paid a bit extra for shipping to get it faster and it arrived lightning fast just as promised! Fast forward 30 days and I came home to no heat again. Inducer was receiving power and when I wiggled the wiring it came on so I replaced the connector to the motor to rule that out. Nope, I had a "pickle" of a part. Now comes the good part out of all this.... I called them and with no hassle at all, they are sending another replacement part with express shipping. The gal on the line was a total sweetheart and very professional, perfect "service after the sale" scenario!!! Oh, and their price beat the local parts supplier by $96.00. You have a client for life, thanks to your policies and that nice gal on the phone. I wish I had noted her name!”

3/20/2017

Joe and Daughter Elizabeth: Engineer, Northville, MI

“My daughter Elizabeth and I are pretty much fearless when it comes to projects. These include both creative new projects and lately, repair projects. We recently discovered RepairClinic.com online, and better yet, within a short drive to our house! A recent repair at a rental house involved three different trips for furnace parts – They had what we needed in stock, for a fair price, and with friendly customer service. The best thing about RepairClinic.com is that finding and getting parts, even out-of-the-ordinary parts, no longer has to be a big hassle! We will certainly use RepairClinic.com in the future and recommend it to our DIY friends!”

3/10/2017