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Dare to Repair, Real Stories by Real Customers

Share your RepairClinic story! Email us at CustomerStories@RepairClinic.com with your name, occupation and photo.

More from our customers

Michael Moon: Computer Software Sales, Scottsdale, AZ

“Once again the Repair Clinic saves the day. This is my second time working with you guys. My Samsung Dryer would not stop spinning any time the power was on. I went directly to the Repair Clinics web site, they diagnosed the problem in about 30 seconds! I watched the excellent installation video ordered the part which came super-fast and installed the new control unit in about 15 minutes and saved a bunch of cash. Repair man wanted $485.00, part plus shipping was $98.14. Thanks again for your wonderful service. Mike Moon, customer for life!”


Dominick C: Old Bridge, NJ

“I just wanted to thank you for all your help. We have our house up for sale, and we did have a showing scheduled for Saturday Aug. 26th Well of course we had a washing machine leak on our LG machine on Thursday. The pump housing coin clean out was the problem. With the help from your tech department they found the exact housing assembly as there were two different ones. So I ordered the housing and new coin trap. I watched the step by step video on how to change the parts. Parts were FedX Saturday Morning and installed, just in time for our house showing. Great price on parts & reasonable shipping costs. Thanks again Repair Clinic.”


J. B: Retired Fireman, Lapine, OR

“Thank you repair clinic for helping us diagnose the problem with our LG top loading washing machine. We were unable to get a call back from numerous appliance repair companies let alone someone to come out and fix our machine. Your online videos and excellent instructions allowed us to order the correct parts and fix it ourselves. Thank you so much. Will definitely pass on this great service.”


Mike P: Retired Biologist, Goulais River, ON

“We had been given a stove from a brief acquaintance last fall, and discovered there were problems with oven function. After ordering parts from Repair Clinic at various intervals in order to try and fix the problem, I finally gave up (after considerable amount of purchases) as I could not rectify the problem. I found delivery to be very prompt, and if an item was on backorder I was always notified up-front prior to purchase. The best part is that in returning the parts a full refund was provided promptly and efficiently to my credit card. This is a quality company. I highly recommend Repair Clinic to anyone attempting their own repairs.”


Doug C: Construction Consultant, Decatur, IL

“Amazing. Awesome. Unbelievable. As the go-to guy for my friends and family when something breaks down, I have to say this is absolutely the best site for appliance repair. Any do-it-yourselfer with the right tools can get the job done with your clear and concise diagnostic help and step-by-step videos. I have ordered here a few times now--the parts come when you say they will, and they are always an exact match. I can't believe the time and effort you have gone to with the repair help, failure descriptions, and videos. A lot of sites leave me wondering if I'm ordering the right part or not, but I have learned to trust that when I put in a model number, I'll get exactly what I need. Never again will I order parts anywhere but RepairClinic.com.”


Dare to Repair. more than 3 Million Parts Available.

Danny W: Painter-Carpenters, Saint John, NB

“Thank you for your excellent service. Your phone staff were friendly, helpful, and easy to understand. Overall a great experience. I would not hesitate to use your service again. Thanks!”


Butch G: Retired, Montgomery, AL

“Eight (8) years ago we had an appliance repair man come to our house to fix our washer. He told my wife that we needed a lid switch and it would cost $100.00. She wrote him a check that cleared the bank and he never came back. He did tell her that when she went to wash ,after she closed the lid, to tap on the left corner of the lid if it didn't start washing. Recently the tapping had escalated to hitting the corner of the lid. For eight years we have had to slap this washing machine when we wanted to wash clothes. I know it had gotten frustrated. I heard of a company named RepairClinic that sells appliance and small motor repair parts online. They also show a video on how to repair your product. I ordered the part for $29.95 not $100.00 and watched the video. On the video they also said that one should check the screws that hold the lid and they may also be loose. They were loose and I tightened them. The part arrived but not before the washing machine began to work perfectly. The part is hanging on the wall and the machine is still washing away. Four screws that needed tightening eight years ago. Wonders never cease. Thanks RepairClinic. Who knows I may never have to put the new switch on.”


Joseph G: Retired Auto Repair Shop Owner, Peoria, IL

“The LG mini split A/C in my computer room went out and it was determined that we needed a new condenser fan motor and run cap. You folks had both in stock and they were delivered next morning. Total time from ordering to cold air again, less than 24 hours! You guys saved my tail, thank you!”


Greg B: Industrial Hygienist, Cincinnati, OH

“I recently purchased a Samsung refrigerator ice chute replacement (part #DA-07361A) from RepairClinic. The correct part arrived safe and sound, but did not fit my refrigerator. After contacting your help center, I learned that Samsung had redesigned the part, and unfortunately the redesign was the only part currently available. Understandably, RepairClinic offered to refund my purchase. However, what really surprised me was their offer to still accept the return part after I tried modifying it to fit my refrigerator. To make a long story short, I successfully modified the part and it is working perfectly, but knowing that RepairClinic was supporting me in case the modification did not go well was very appreciated.”


Kenneth L: Fire Department Lieutenant, Edison, NJ

“I first want to personally thank you and your great resource you provide for appliance repair. This past weekend on Friday evening our relatively new but out of warranty LG Front Load washing machine was overloaded and subsequently failed. An error code was present and I followed the steps on your website to troubleshoot this and ended up having to order a rotor position sensor for the machine. I was working the next day on a 24 hour tour in the firehouse, I am a Lieutenant in a NJ fire department, I knew I couldn’t fix it Saturday but your service allowed me to ship the replacement part next day and have it ready for me when I returned home. While in the firehouse Saturday I followed the training videos provided to change this part and I must say it was extremely accurate in that everything your site/video stated is what I experienced. With that being said coming home from a long shift Sunday morning and being Mother’s Day I knew I needed to get this machine up and running, due to having kids in sports, laundry piles up quick! I quickly watched the video from my mobile device and took apart the washer, replaced the part, tested and put it all back together. I am happy to report my wife was extremely happy in that we saved a lot of money by performing this repair ourselves as well as her Mother’s Day was not ruined by the stress of dealing with this. I can’t thank you enough for this top notch operation you have!!”