SHIP OUT GUARANTEE –We guarantee that the in-stock portion of your order will ship out on the day displayed during checkout. If we don’t ship out your order on time, just let us know and the order will ship for free – we will refund your shipping charges.
NOTE: If you order more than one part, or several of the same part, be sure to check the stock status for all parts. Charges still apply for parts identified as out of stock at the time of order placement. We consider an order shipped out once the shipping carrier takes possession of the package, even though the shipping carrier may not show possession until 4 p.m. ET the following business day. Also, the word "today" in the ship out guarantee refers to the day in the Eastern Time zone. For example, 9:01 PM Pacific Time on a Wednesday will be Thursday in the Eastern Time zone.
POST OFFICE ECONOMY SHIPPING OPTION – Use this option when the order is not urgent. To help keep costs down, FedEx has partnered with the U.S. Post Office to deliver packages. Similarly, for orders shipping to Canada, Purolator partners with Canada Post to deliver packages.
WHEN WE SHIP YOUR IN-STOCK ITEMS – Orders placed by 8:00 p.m. Eastern Time Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday or anytime Saturday or Sunday will ship on Monday.
EXPEDITED SHIPPING OPTIONS
For orders shipping within the U.S.:
FedEx 2 Day and FedEx Overnight orders placed by 8:00 p.m. Monday through Friday will ship the same day. Orders placed after 8:00 p.m. on Friday and before 3:00 p.m. on Saturday will ship on Saturday. Orders placed after 3:00 p.m. on Saturday or anytime on Sunday will ship on Monday.
SATURDAY DELIVERY OPTION – The guaranteed Saturday delivery option is available to most U.S. addresses. You must:
FedEx delivers on Saturday to nearly all zip codes; to be certain they deliver to your zip code contact FedEx at 1-800-GOFEDEX before placing your order.
For orders shipping to Canada:
Some Canadian addresses may be eligible for expedited shipping. Shipping options will be presented at checkout.
SHIPPING TO P.O. BOXES – We can ship to P.O. boxes using the U.S. Post Office SmartPost (US) or PuroPost (Canada) shipping options, depending on the destination and items in your order.
The following US Post Office policies apply:
These orders will ship the next business day following the holiday.
The following Purolator and/or Canada Post policies apply:
ALASKA, HAWAII, U.S. TERRITORIES and APO/FPO SHIPMENTS - Shipping cutoff time for orders of in-stock items shipped U.S. Post Office Priority is 4:00 p.m. ET. U.S. Post Office Priority orders for in-stock items placed on or after 4:00 will ship the next business day. Please note that oversized items may include surcharges.
WHEN STUFF HAPPENS (FORCE MAJEURE) - Sometimes there is a weather delay, a vehicle breaks down, power goes out somewhere or there is some other unforeseen circumstance outside our reasonable control that prevents your package getting to you on time. These things are often referred to as “acts of God.” In those cases, we will work with you and the shipping carrier to be sure you get your package as soon as possible. However, our normal shipping and delivery guarantees do not apply to these situations.