With most appliances and equipment there are only a handful of problems that crop up. Since 1912, we've learned to recognize the most common problems ― and their solutions. Do any of these look familiar?

Water heater not heating

3 possible causes and potential solutions

Water heater not lighting

2 possible causes and potential solutions

VIEW ALL COMMON PROBLEMS Shop All Carrier Water Heater Parts

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Ask a customer care specialist
We have a trained team ready 24/7 to
answer your questions and help you get back on track

CALL 1-800-269-2609

Start a live chat
Our customer care specialists are available to chat with you live and help you address any problems you have

START A LIVE CHAT CALL 1-800-269-2609

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Start doing it yourself with the confidence that comes with 100+ years of experience. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right.

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