Ice Machine Maintenance Tips

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This free troubleshooting video shows quick maintenance tips including washing the ice bin, using a cleaning solution, and installing a water filter for keeping your ice machine working safely and efficiently.

Ice machine maintenance tips:

Ice cube smell/taste:

Even when your well or municipal water supply provides healthy, potable water to your ice machine, some impurities may remain. These can affect the smell or taste of the ice cubes, and therefore the beverages in which you serve them. A taste and odor water filter on the incoming water-supply line--such as our charcoal "Universal Replacement Water Filter"--can help a lot.

Also, over time, the ice cube bin can absorb difficult-to-remove odors from the freezer. We recommend that you replace the bin every 2 to 3 years--whenever it seems to be retaining objectionable odors and transferring them to the ice cubes.

Water filter replacement:

We recommend that you replace your ice machine's water filter twice a year.

Old cubes in the ice bin:

To help keep your ice tasting its best, empty out the ice and wash the ice bin every 2 to 3 months. Also try to keep the foods in your refrigerator covered, because the ice cubes absorb many odors and tastes (baby formula, onion, and so on).

Cubes too small:

If the cubes coming from your ice machine are too small, it may be time to replace the water filter. Or the shut-off water-supply valve may be clogged. Check the water-supply valve first, to see if there is an obstruction. If the cubes are still small when you're sure that the water supply is good, try replacing the water filter.

If you're unable to find the information you need on our website, we suggest that you use a search online to find a reliable online repair forum. It's likely that your question has already been answered there. We also recommend contacting your product's manufacturer or calling a local repair technician.

And don't forget to like and comment on this video, and subscribe to our channel!
1Maintenance tips for your ice machine
Maintenance tips for your ice machine
An ice machine (a.k.a. standalone ice maker) provides instant access to large quantities of ice cubes. It is common in offices, restaurants, offices and hospitals.
2Study the owner’s manual
Study the owner’s manual
Study the owner’s manual for specific maintenance instructions, as this does vary greatly by model.
3Install a filter
Install a filter
A charcoal water filter on the incoming water line improves the taste and odor of the water used to make the ice. Impurities in your well or municipality-provided water supply can negatively affect the taste.
4Watch the room temperature
Watch the room temperature
Make sure the room temperature remains above 50 degrees Fahrenheit (approximately 10 degrees Celsius).
5Replace water filter
Replace water filter
Replace the water filter on the water supply line every six months.
6Replace the air filter
Replace the air filter
Replace at least twice per year, if applicable.
7Clean water reservoir
Clean water reservoir
6. Follow carefully manufacturer instructions for cleaning the water reservoir every two to three months. Mineral scale buildup is a health concern.
8Sanitize the ice cube bin
Sanitize the ice cube bin
Sanitize the ice cube bin every two to three months by powering off the ice machine, emptying the ice machine and using an ice machine cleaning solution to scrub the bin liner. Rinse and dry thoroughly before restoring power to the machine.
9Periodically check the bearings and other parts for rusting and wear
Periodically check the bearings and other parts for rusting and wear
Replace parts as needed.

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