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Samsung Front Load Washer Shakes? Shock Absorber DC66-00470A

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This video provides step-by-step repair instructions for replacing the shock absorber on a Samsung front-loading washing machine. The most common reason for replacing the shock absorber is when the washer is shaking or vibrating.

All of the information for this shock absorber replacement video is applicable to the following brands:
Samsung

Tools used: multi-screwdriver, Phillips head bit, needle-nose pliers, flathead bit, 13mm socket

Step By Step Instructions

1
To replace a front shock absorber in your washer, first remove the screws at the back securing the top panel.
2
Now slide the panel back and lift it off.
3
Next, pull out the dispenser tray and depress the tab in the back to fully remove.
4
Now remove the dispenser mounting screws.
5
Slide the dispenser back and carefully pull the control panel off from the top.
6
Disconnect the two wire harnesses and set the panel aside.
7
Now use needle-nose pliers to remove the retaining wire and spring from the door boot seal.
8
Pull the seal away from the lip of the front panel.
9
Remove the mounting screws to release the door latch assembly from the front panel.
10
Open and detach the filter access door and release the drain tube from the retaining tab.
11
Next, remove the screws inside the filter housing securing the front panel.
12
Now carefully lift the front of the wash up and support it.
13
You can now remove the screws at the bottom securing the front panel.
14
Remove the support and gently lower the washer back down.
15
Remove the mounting screws on top of the front panel.
16
Now use a flathead screwdriver to depress the locking tabs to release the front panel.
17
Detach the recirculation hose from the retaining brackets on the panel and set the panel aside.
18
Next, use a 13mm socket to remove the upper mounting bolt and washer to release the old shock absorber from the tub.
19
Now remove the lower mounting bolt to detach the shock absorber from the base.
20
Install the new shock absorber by aligning the plunger end with the bracket on the base then insert the mounting bolt.
21
Align the opposite end of the shock absorber with the tub mount.
22
Replace the mounting bolt and washer and tighten both mounting bolts to secure.
23
If you’re replacing a rear shock absorber, you will only need to remove the rear panel.
24
To do this, uninstall the screws securing the rear panel.
25
Now shift the panel up and pull it out from the bottom.
26
You can now replace a rear shock absorber in the same manner as a front one.
27
Once the shock absorber is installed replace the rear panel by inserting the upper tabs into the slots then align the lower tabs and push the panel down.
28
Replace the screws.
29
Reinstall the front panel by aligning the slots in the panel with the tabs on the base.
30
Secure the recirculation hose in the retaining brackets.
31
Make sure the door latch assembly is inside the cabinet and snap the top half of the panel into position.
32
Replace the screws on top.
33
Lift and support the washer then replace the screws on the bottom.
34
Remove the support and lower the appliance.
35
Replace the screws in the filter housing.
36
Secure the drain tube under the retaining tab.
37
Reattach the filter access door and snap it closed.
38
Now realign the door latch assembly in the front panel and replace the mounting screws.
39
Align the boot seal on the lip of the front panel.
40
Replace the retaining wire and spring to secure.
41
Replace the control panel by first connecting the wire harnesses.
42
Now insert the control panel tabs into the slots in the trim and snap the top half of the panel into place.
43
Reposition the dispenser and replace the mounting screws.
44
Slide the tray into place.
45
Reposition the top panel by aligning the edge of the panel with the tabs on the support bracket then push forward.
46
Replace the screws in the back.
47
With the repair completed, plug the power cord back in and your washer should be ready for use.
Description
This video provides step-by-step repair instructions for replacing the shock absorber on a Samsung front-loading washing machine. The most common reason for replacing the shock absorber is when the washer is shaking or vibrating.

All of the information for this shock absorber replacement video is applicable to the following brands:
Samsung

Tools used: multi-screwdriver, Phillips head bit, needle-nose pliers, flathead bit, 13mm socket
Step-By-Step Instructions
1
To replace a front shock absorber in your washer, first remove the screws at the back securing the top panel.
2
Now slide the panel back and lift it off.
3
Next, pull out the dispenser tray and depress the tab in the back to fully remove.
4
Now remove the dispenser mounting screws.
5
Slide the dispenser back and carefully pull the control panel off from the top.
6
Disconnect the two wire harnesses and set the panel aside.
7
Now use needle-nose pliers to remove the retaining wire and spring from the door boot seal.
8
Pull the seal away from the lip of the front panel.
9
Remove the mounting screws to release the door latch assembly from the front panel.
10
Open and detach the filter access door and release the drain tube from the retaining tab.
11
Next, remove the screws inside the filter housing securing the front panel.
12
Now carefully lift the front of the wash up and support it.
13
You can now remove the screws at the bottom securing the front panel.
14
Remove the support and gently lower the washer back down.
15
Remove the mounting screws on top of the front panel.
16
Now use a flathead screwdriver to depress the locking tabs to release the front panel.
17
Detach the recirculation hose from the retaining brackets on the panel and set the panel aside.
18
Next, use a 13mm socket to remove the upper mounting bolt and washer to release the old shock absorber from the tub.
19
Now remove the lower mounting bolt to detach the shock absorber from the base.
20
Install the new shock absorber by aligning the plunger end with the bracket on the base then insert the mounting bolt.
21
Align the opposite end of the shock absorber with the tub mount.
22
Replace the mounting bolt and washer and tighten both mounting bolts to secure.
23
If you’re replacing a rear shock absorber, you will only need to remove the rear panel.
24
To do this, uninstall the screws securing the rear panel.
25
Now shift the panel up and pull it out from the bottom.
26
You can now replace a rear shock absorber in the same manner as a front one.
27
Once the shock absorber is installed replace the rear panel by inserting the upper tabs into the slots then align the lower tabs and push the panel down.
28
Replace the screws.
29
Reinstall the front panel by aligning the slots in the panel with the tabs on the base.
30
Secure the recirculation hose in the retaining brackets.
31
Make sure the door latch assembly is inside the cabinet and snap the top half of the panel into position.
32
Replace the screws on top.
33
Lift and support the washer then replace the screws on the bottom.
34
Remove the support and lower the appliance.
35
Replace the screws in the filter housing.
36
Secure the drain tube under the retaining tab.
37
Reattach the filter access door and snap it closed.
38
Now realign the door latch assembly in the front panel and replace the mounting screws.
39
Align the boot seal on the lip of the front panel.
40
Replace the retaining wire and spring to secure.
41
Replace the control panel by first connecting the wire harnesses.
42
Now insert the control panel tabs into the slots in the trim and snap the top half of the panel into place.
43
Reposition the dispenser and replace the mounting screws.
44
Slide the tray into place.
45
Reposition the top panel by aligning the edge of the panel with the tabs on the support bracket then push forward.
46
Replace the screws in the back.
47
With the repair completed, plug the power cord back in and your washer should be ready for use.

Applicable Product Model

Parts Needed
Recommended Tools and Accessories
Cleaner
Cleaner
$8.99
Total$0.00

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