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Whirlpool/Kenmore Dryer Rear Drum Support Roller #349241T

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This video provides step-by-step repair instructions for replacing the rear drum support roller on a Whirlpool/Kenmore electric dryer. The most common reasons for replacing the drum support roller are when the dryer is noisy, stops turning mid-cycle, or won’t turn at all.

All of the information for this drum support roller replacement video is applicable to the following brands:
Kenmore, Whirlpool, Roper, Estate, Maytag, KitchenAid, Crosley, Inglis, Amana, Admiral

Tools needed: hex socket, flat head screwdriver, Phillips head screwdriver, putty knife

Step By Step Instructions

1
As with any repair, be sure you’ve unplugged the appliance before beginning.
2
Your first step is to pull out the lint screen and remove the two screws near the opening.
3
Next, insert a putty knife under the front of the main top to release the two spring clips and rotate the top up.
4
Disconnect the door switch wires and remove the top front panel screws.
5
Now, lift the panel up and out.
6
If your model has two front panels
7
Use a flathead screwdriver to release the clips above the lower panel to remove it.
8
Now, loosen the two screws at the bottom of the upper panel and lift the panel off.
9
Depress the pulley to release the belt tension and unthread the belt from the pulley and motor shaft.
10
Now use the belt to lift out the drum.
11
Unscrew the mounting bracket for the left support roller and unclip it from the shaft.
12
Now, remove the front tri-rings to detach both of the old rollers and remove the back tri-rings as well.
13
You’re now ready to install the new support rollers.
14
Clean the shafts and slide on the back tri-rings.
15
Slide on the new rollers and secure with the front tri-rings.
16
Replace the mounting bracket for the left roller and secure with the clip and screw.
17
Next, replace the drum by aligning its rim on the two new rollers and loop the belt around the tension pulley and motor shaft in “zig-zag” formation.
18
Rotate the drum to help align the belt.
19
You’re now ready to reinstall the front panel or panels.
20
If your model has a solid front panel, align the slots in the panel with the two retainer clips.
21
Line up the drum with the seal on the front panel and press the panel down until it locks into position.
22
If your model has two panels, align the slots in the upper panel with the screws while lining up the drum.
23
Tighten the screws and replace the lower panel by snapping it into position.
24
Now, reinstall the two screws on top and reconnect the door switch wires.
25
Rotate the main top back into place and press down on the front to secure the spring clips.
26
Install the two screws at the lint screen opening replace the lint screen and plug the appliance back in to make sure it’s functioning properly.
Description
This video provides step-by-step repair instructions for replacing the rear drum support roller on a Whirlpool/Kenmore electric dryer. The most common reasons for replacing the drum support roller are when the dryer is noisy, stops turning mid-cycle, or won’t turn at all.

All of the information for this drum support roller replacement video is applicable to the following brands:
Kenmore, Whirlpool, Roper, Estate, Maytag, KitchenAid, Crosley, Inglis, Amana, Admiral

Tools needed: hex socket, flat head screwdriver, Phillips head screwdriver, putty knife
Step-By-Step Instructions
1
As with any repair, be sure you’ve unplugged the appliance before beginning.
2
Your first step is to pull out the lint screen and remove the two screws near the opening.
3
Next, insert a putty knife under the front of the main top to release the two spring clips and rotate the top up.
4
Disconnect the door switch wires and remove the top front panel screws.
5
Now, lift the panel up and out.
6
If your model has two front panels
7
Use a flathead screwdriver to release the clips above the lower panel to remove it.
8
Now, loosen the two screws at the bottom of the upper panel and lift the panel off.
9
Depress the pulley to release the belt tension and unthread the belt from the pulley and motor shaft.
10
Now use the belt to lift out the drum.
11
Unscrew the mounting bracket for the left support roller and unclip it from the shaft.
12
Now, remove the front tri-rings to detach both of the old rollers and remove the back tri-rings as well.
13
You’re now ready to install the new support rollers.
14
Clean the shafts and slide on the back tri-rings.
15
Slide on the new rollers and secure with the front tri-rings.
16
Replace the mounting bracket for the left roller and secure with the clip and screw.
17
Next, replace the drum by aligning its rim on the two new rollers and loop the belt around the tension pulley and motor shaft in “zig-zag” formation.
18
Rotate the drum to help align the belt.
19
You’re now ready to reinstall the front panel or panels.
20
If your model has a solid front panel, align the slots in the panel with the two retainer clips.
21
Line up the drum with the seal on the front panel and press the panel down until it locks into position.
22
If your model has two panels, align the slots in the upper panel with the screws while lining up the drum.
23
Tighten the screws and replace the lower panel by snapping it into position.
24
Now, reinstall the two screws on top and reconnect the door switch wires.
25
Rotate the main top back into place and press down on the front to secure the spring clips.
26
Install the two screws at the lint screen opening replace the lint screen and plug the appliance back in to make sure it’s functioning properly.

Applicable Product Model

Parts Needed
Recommended Tools and Accessories
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