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Whirlpool/Kenmore Dryer Right Support Roller Shaft Part # 339489

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This video provides step-by-step repair instructions for replacing the right support roller shaft on a Whirlpool/Kenmore electric dryer. The most common reasons for replacing the support roller shaft are when the dryer is noisy, stops turning mid-cycle, or won’t turn at all.

All of the information for this support roller shaft replacement video is applicable to the following brands:
Kenmore, Whirlpool, Roper, KitchenAid, Maytag, Estate, Crosley, Inglis, Amana, Admiral

Tools needed: hex socket, flat head screwdriver, Phillips head screwdriver, putty knife, socket wrench, pliers

Step By Step Instructions

1
As with any repair, be sure you’ve unplugged the appliance before beginning.
2
Your first step is to pull out the lint screen and remove the two screws near the opening.
3
Next, insert a putty knife under the front of the main top to release the two spring clips and rotate the main top up.
4
Disconnect the door switch wires and remove the top front panel screws.
5
Now, lift the panel up and out.
6
If your model has two front panels Use a flathead screwdriver to release the clips above the lower panel to detach it.
7
Step Now, loosen the two screws at the bottom of the upper panel and lift the panel off.
8
Depress the pulley to release the belt tension and unthread the belt from the pulley and motor shaft.
9
Now use the belt to lift out the drum.
10
Remove the front tri-ring to release the roller and remove the back tri-ring as well.
11
You’ll need to remove the back panel next.
12
Then, remove the lint housing by removing the mounting screws that secure it and pull it away, revealing the rear of the old roller shaft.
13
Remove the nut and washer and pull the old shaft and washer out.
14
Install the new roller shaft by sliding the washer onto it and inserting it into the hole.
15
Secure the shaft with pliers as you thread the washer and nut onto the shaft from the rear then tighten the nut.
16
Slide the back tri-ring on the front of the shaft then install the roller, and secure it with the front tri-ring.
17
Reinstall the lint housing and secure the mounting screws and replace the back panel.
18
Next, replace the drum by aligning its rim on the two new rollers and loop the belt around the tension pulley and motor shaft in a “zig-zag” formation.
19
Rotate the drum to help align the belt.
20
Reinstall the front panel or panels.
21
If your model has a solid front panel, line up the drum with the front panel seal then align the slots with the retaining clips and press down the panel until it locks into place.
22
If your model has two panels, align the slots in the upper panel with the screws while lining up the drum.
23
Tighten the screws and replace the lower panel by snapping it into position.
24
Now, reinstall the two screws on top and reconnect the door switch wires.
25
Rotate the main top back into place and press down on the front to secure the spring clips.
26
Install the two screws at the lint screen opening replace the lint screen and plug the appliance back in to make sure it’s functioning properly.
Description
This video provides step-by-step repair instructions for replacing the right support roller shaft on a Whirlpool/Kenmore electric dryer. The most common reasons for replacing the support roller shaft are when the dryer is noisy, stops turning mid-cycle, or won’t turn at all.

All of the information for this support roller shaft replacement video is applicable to the following brands:
Kenmore, Whirlpool, Roper, KitchenAid, Maytag, Estate, Crosley, Inglis, Amana, Admiral

Tools needed: hex socket, flat head screwdriver, Phillips head screwdriver, putty knife, socket wrench, pliers
Step-By-Step Instructions
1
As with any repair, be sure you’ve unplugged the appliance before beginning.
2
Your first step is to pull out the lint screen and remove the two screws near the opening.
3
Next, insert a putty knife under the front of the main top to release the two spring clips and rotate the main top up.
4
Disconnect the door switch wires and remove the top front panel screws.
5
Now, lift the panel up and out.
6
If your model has two front panels Use a flathead screwdriver to release the clips above the lower panel to detach it.
7
Step Now, loosen the two screws at the bottom of the upper panel and lift the panel off.
8
Depress the pulley to release the belt tension and unthread the belt from the pulley and motor shaft.
9
Now use the belt to lift out the drum.
10
Remove the front tri-ring to release the roller and remove the back tri-ring as well.
11
You’ll need to remove the back panel next.
12
Then, remove the lint housing by removing the mounting screws that secure it and pull it away, revealing the rear of the old roller shaft.
13
Remove the nut and washer and pull the old shaft and washer out.
14
Install the new roller shaft by sliding the washer onto it and inserting it into the hole.
15
Secure the shaft with pliers as you thread the washer and nut onto the shaft from the rear then tighten the nut.
16
Slide the back tri-ring on the front of the shaft then install the roller, and secure it with the front tri-ring.
17
Reinstall the lint housing and secure the mounting screws and replace the back panel.
18
Next, replace the drum by aligning its rim on the two new rollers and loop the belt around the tension pulley and motor shaft in a “zig-zag” formation.
19
Rotate the drum to help align the belt.
20
Reinstall the front panel or panels.
21
If your model has a solid front panel, line up the drum with the front panel seal then align the slots with the retaining clips and press down the panel until it locks into place.
22
If your model has two panels, align the slots in the upper panel with the screws while lining up the drum.
23
Tighten the screws and replace the lower panel by snapping it into position.
24
Now, reinstall the two screws on top and reconnect the door switch wires.
25
Rotate the main top back into place and press down on the front to secure the spring clips.
26
Install the two screws at the lint screen opening replace the lint screen and plug the appliance back in to make sure it’s functioning properly.

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