Range/Stove/Oven FAQs

How do I use the self-cleaning feature on my oven?
Every self-cleaning oven is different. Review your owner’s manual for the correct procedure for your oven. Most self-cleaning cycles are complete within two to three hours. Often the steps are: • Set the Start time for the time you want the cleaning to begin. • Set the Stop time to a time two to three hours after the start time. • Close and latch the oven door. • Set the selector switch and/or thermostat to "Clean."
There is a red glow in my gas oven, but it isn’t heating. Why?
Why are the burners on my gas stove slow to light?
Can I use my oven to heat my home?
Why won’t my clock keep the correct time?
Why won’t my oven heat to the set temperature?
Should I leave the oven door open when broiling?
How do I use the self-cleaning feature on my oven?
Every self-cleaning oven is different. Review your owner’s manual for the correct procedure for your oven. Most self-cleaning cycles are complete within two to three hours. Often the steps are: • Set the Start time for the time you want the cleaning to begin. • Set the Stop time to a time two to three hours after the start time. • Close and latch the oven door. • Set the selector switch and/or thermostat to "Clean."
There is a red glow in my gas oven, but it isn’t heating. Why?
Most modern gas ovens and many broilers use a "glow-bar" style of igniter that glows red-hot to ignite the gas. If the igniter doesn’t reach the proper temperature, the gas valve won’t open. You may need to replace the igniter. Enter your model number in our repair help information for troubleshooting information.
Why are the burners on my gas stove slow to light?
On the side of the burner facing the center of the stove, there are air holes that may be clogged. They help the pilot or spark igniter to light the gas. Make sure your range is powered off and clean out the holes with a fine wire or safety pin.
Can I use my oven to heat my home?
No. Ovens are designed to heat food only. Ovens emit small amounts of carbon monoxide which doesn’t present a problem for intermittent use. However, if you run the burners or oven for an extended period of time the carbon monoxide could build up and become dangerous.
Why won’t my clock keep the correct time?
If your clock consistently gains or loses time, you may have to replace the clock. They are not repairable.
Why won’t my oven heat to the set temperature?
There are many potential causes for this. Please see our troubleshooting and repair help information for ranges.
Should I leave the oven door open when broiling?
Many ovens have the broiler built into the oven near the top. If this is true for your oven, it may be best to leave the oven door open a few inches. If the broiler is at the bottom in a drawer, you can leave the door closed.