Freezer FAQs

What is freezer burn? How can I avoid it?
Freezer burn is dehydration caused by food being exposed to the air in the freezer. Often packaging insufficiently prevents dehydration. Re-wrapping food in airtight containers or wrappings usually avoids this problem. It’s safe to cook and eat freezer-burned food, but the resulting meal is often tough and tasteless.
Is the frost build-up in my freezer normal?
What temperature should my freezer be?
How full can I pack my freezer?
My freezer is not freezing. Help.
What is freezer burn? How can I avoid it?
Freezer burn is dehydration caused by food being exposed to the air in the freezer. Often packaging insufficiently prevents dehydration. Re-wrapping food in airtight containers or wrappings usually avoids this problem. It’s safe to cook and eat freezer-burned food, but the resulting meal is often tough and tasteless.
Is the frost build-up in my freezer normal?
If your freezer is not a self-defrosting model, frost build-up is normal. But when the frost gets to be one half inch (or about one centimeter) thick, it’s time for you to defrost it.
What temperature should my freezer be?
All freezers should be in the 0 to 8 degrees Fahrenheit (approximately -18 degrees to -13 degrees Celsius) range. However, when you first turn on the freezer, or put a lot of food into it, it may take up to 24 hours for the freezer to reach this temperature range.
How full can I pack my freezer?
Full. Try to keep the freezer at least half full with food and containers, which helps to maintain a constant temperature within the freezer.
My freezer is not freezing. Help.
Check out our free freezer troubleshooting and repair help information. Be sure to enter your freezer’s model number.