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Is it normal for my unit to run continuously?

No, if your unit is running continuously, it's struggling to meet the set temperature.

You can troubleshoot this using the following steps:

  1. Use a thermometer to check the temperature of the air in the room.
  2. Check the temperature of the air blowing out of the unit.
  3. The difference between these temperatures should be at least 15 degrees. If the difference is fewer than 15 degrees, the unit is likely malfunctioning and you'll need to troubleshoot further.
  4. If the temperature difference is at least 15 degrees and yet the room is still not cooling enough, check to be sure the unit has enough BTUs for the space to be cooled.