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GE Dishwasher Buttons Not Working

GSD4020Z02BB

The part(s) or condition(s) listed below for the symptom Dishwasher buttons not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Dishwasher buttons not working

Cause 1Touchpad and Control Panel

First, ensure that the display works. If the dishwasher display is working but the some of the button don’t respond correctly, the touchpad and control panel might need to be replaced. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)

Parts
Touchpad and Control Panel for your GEDishwasher
Touchpad and Control Panel - Part # 272653 Mfg Part # WD34X10030

Escutcheon & insert assy

Cause 2Touchpad

First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)

Parts
Touchpad for your GEDishwasher
Cause 3Touchpad

First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)

Parts
Touchpad for your GEDishwasher
Cause 4Main Control Board

The main control board regulates nearly every function in the dishwasher. If there is a problem with the main control board, it might not send voltage to the dishwasher touchpad, causing the touchpad buttons not to work. Control boards are often misdiagnosed; make sure you test more commonly defective parts before replacing the main control board.

Parts
Main Control Board for your GEDishwasher
Main Control Board - Part # 912020 Mfg Part # WD21X10100

Control switch assembly