The part(s) or condition(s) listed below for the symptom Dryer stopped spinning are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it.
Dryer drum drive belt. The belt is flat, 92-1/4 inches long, 1/4 inch wide and has 4 ribs and 3 grooves. It replaces many other belts, including some with 5 ribs and 4 grooves. If the drum does not turn, but you can hear the motor running then there is a good chance the belt has broken.
One or more of the drum rollers might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the rollers don’t spin freely, the motor will get overloaded and the dryer will stop. If the drum rollers are worn out, the rollers may not spin freely. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If one or more of the rollers don’t turn freely, we recommend replacing all of the rollers at the same time as a preventative measure. (The roller shaft can often be reused if it is in good condition. Clean the shaft thoroughly before installing the new rollers.)
Rear drum support roller kit. This kit contains two drum support rollers. If the drum rollers are worn out, the dryer may not turn properly or may be excessively noisy. Be aware that the drum bearings are self-lubricating; it is not necessary to lubricate them yourself.
If the dryer stops turning during the cycle, one or more of the drum glides (also called slides) might be worn out. The drum glides are small plastic pieces that support the front of the dryer drum. As the drum rotates, it slides on these plastic pieces. Over time, the drum glides wear out. If the drum glides are worn out, the drum can start binding and put strain on the motor. If this happens, the motor shuts down, preventing the dryer from turning. To determine if the drum glides are worn out, inspect them for wear. If the glides are worn out, replace all of the glides as a set.
One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out, the rollers may not spin freely, causing the motor to overload and the dryer to stop. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not need to be replaced. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.
The drive motor turns the drum and the blower wheel to exhaust the air. If the dryer runs, stops for a while, and then starts again, this likely indicates that the motor is overheating, causing the dryer to shut off until the motor cools down. First, remove the belt from the motor and check the blower wheel to ensure that it is not obstructed. Next, with the belt removed, try rotating the drum by hand. If the drum does not rotate freely, determine what is causing the drum to bind. If the drum turns freely and the blower wheel is clear of obstructions, the drive motor might be defective. If you suspect the motor is at fault, replace it.
The dryness control board shuts off the dryer when the clothes have reached the proper level of dryness. If the control board is defective, it may cause the dryer to stop too early. However, this is rarely the case. Before replacing the control board check all the more commonly defective parts. If you determine that all of the other parts are working properly, replace the dryness control board.