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Jenn Air Dryer drum not turning

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Dryer Drum Won’t Turn? Electric Dryer Troubleshooting

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Common solutions for: Jenn Air Dryer drum not turning

01 - Drive Belt
The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it.
Required Part
Dryer Drive Belt
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Most Common Solution
02 - Drum Roller
Most dryers have two drum rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the drum rollers are worn out, the dryer won’t turn properly. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If one or more of the rollers are worn out, we recommend replacing all... of the rollers at the same time as a preventative measure. (The roller shaft can often be reused if it is in good condition. Clean the shaft thoroughly before installing the new rollers.)
Required Part
Dryer Drum Roller
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Most Common Solution
03 - Idler Pulley
Inspect the idler pulley for the dryer drum belt and make sure it spins freely on the shaft. If the idler pulley is stuck, worn or damaged, we recommend replacing the drum drive belt in addition to replacing the idler pulley.
Required Part
Dryer Idler Pulley
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Common Solution
04 - Drive Motor
The drive motor turns the drum and the blower wheel to exhaust the air. First, check the motor to see if it makes a humming noise. If the motor still hums, remove the belt from the motor and check the blower wheel to ensure that it is not obstructed. Next, with the belt removed, try rotating the drum by hand. If the drum does not rotate freely, determine what is causing the drum to bind. If the drum turns freely and the blower wheel is clear of obstructions, the drive motor might be defective. ...If you suspect the motor is at fault, replace it.
Required Part
Dryer Drive Motor
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Common Solution

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