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GE Microwave Not Heating

JVM1870BF02

The part(s) or condition(s) listed below for the symptom Microwave not heating are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Microwave not heating

Cause 1Diode

The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.)

Parts
Diode for your GEMicrowave
Diode - Part # 254740 Mfg Part # WB27X1160

High voltage diode

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Cause 2Door Switch

Most microwaves have three or four door switches. When the microwave door closes, the door switches actuate in sequence to ensure that the door is closed properly. If any of the door switches fails, the microwave will not start or heat. To determine if any of the door switches are defective, use a multimeter to test each of the switches for continuity. If any of the door switches does not have continuity, replace it. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace a door switch.)

Part Testing
Parts
Door Switch for your GEMicrowave
Door Switch - Part # 253819 Mfg Part # WB24X829

Secondary microwave door switch.

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Cause 3Magnetron

The magnetron uses high voltage, high current DC power to generate the microwave frequency that cooks the food. If the magnetron burns out, the microwave won’t heat. The magnetron is not repairable—if the magnetron is burned out, you must replace it. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the magnetron.)

Parts
Magnetron for your GEMicrowave
Magnetron - Part # 254542 Mfg Part # WB27X10017

Magnetron assembly

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Cause 4High Voltage Capacitor

The high voltage capacitor works with the high voltage diode to convert the output of the transformer to DC voltage and to double the output voltage. If the capacitor is burned out, the entire high voltage circuit will stop working properly, and the microwave won’t heat. To determine if the high voltage capacitor is defective, use a VOM meter with a capacitance testing capability. (“Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the high voltage capacitor.)

Parts
High Voltage Capacitor for your GEMicrowave
High Voltage Capacitor - Part # 254536 Mfg Part # WB27X10011

High voltage capacitor .91 mfd.

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Cause 5Thermal Fuse

The thermal fuse cuts off power to the microwave if the microwave overheats. To determine if the thermal fuse has blown, use a multimeter to test it for continuity. If the fuse doesn’t have continuity, replace it. The thermal fuse cannot be reset—if the fuse is blown, it must be replaced. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the thermal fuse.)

Parts
Thermal Fuse for your GEMicrowave
Thermal Fuse - Part # 254709 Mfg Part # WB27X1127
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Cause 6Thermal Fuse

The thermal fuse cuts off power to the microwave if the microwave overheats. To determine if the thermal fuse has blown, use a multimeter to test it for continuity. If the fuse doesn’t have continuity, replace it. The thermal fuse cannot be reset—if the fuse is blown, it must be replaced. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the thermal fuse.)

Parts
Thermal Fuse for your GEMicrowave
Thermal Fuse - Part # 769912 Mfg Part # WB27X10166

Thermal cut-out, magnetron

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Cause 7Thermoprotector

The thermoprotector cuts off power to the microwave if it overheats. If the thermoprotector trips, the microwave won’t start or heat. To determine if the thermoprotector at fault, use a multimeter to test it for continuity. If the thermoprotector does not have continuity, replace it. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the thermoprotector.

Parts
Thermoprotector for your GEMicrowave
Thermoprotector - Part # 1086422 Mfg Part # WB27X10810
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Cause 8Main Control Board

The main control board might be defective. However, this is rarely the case. Control boards are often misdiagnosed—before replacing the control board, check all of the more commonly defective parts. If you have determined that all of the other components are working properly, replace the main control board. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the main control board.)

Parts
Main Control Board for your GEMicrowave
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