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GE Microwave Not Working

JVM1630WB004

The part(s) or condition(s) listed below for the symptom Microwave not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Microwave not working

Cause 1Main Control Board

The main control board might be defective. However, this is rarely the case. Control boards are often misdiagnosed—check all of the more commonly defective parts. If you have determined that all of the other components are working properly,replace the main control board. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the main control board.)

Parts
Main Control Board for your GEMicrowave
Main Control Board - Part # 911228 Mfg Part # WB27X10473

Power control display board

Cause 2Thermal Fuse

The thermal fuse cuts off power to the microwave if the microwave overheats. To determine if the thermal fuse has blown, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. The thermal fuse cannot be reset—if the fuse is blown, it must be replaced. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the thermal fuse.)

Parts
Thermal Fuse for your GEMicrowave
Thermal Fuse - Part # 254709 Mfg Part # WB27X1127
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Cause 3Thermal Fuse

The thermal fuse cuts off power to the microwave if the microwave overheats. To determine if the thermal fuse has blown, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. The thermal fuse cannot be reset—if the fuse is blown, it must be replaced. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the thermal fuse.)

Parts
Thermal Fuse for your GEMicrowave
Thermal Fuse - Part # 769912 Mfg Part # WB27X10166

Thermal cut-out, magnetron

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Cause 4Thermoprotector

If the microwave overheats, the thermoprotector trips to cut off voltage to the microwave. To determine if the thermoprotector is at fault, use a multimeter to test it for continuity. If the thermoprotector does not have continuity, and it cannot be reset, replace it.

Parts
Thermoprotector for your GEMicrowave
Thermoprotector - Part # 769937 Mfg Part # WB27X10195
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