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Frigidaire Refrigerator Water Dispenser Not Working

BFHS2611LM1

The part(s) or condition(s) listed below for the symptom Refrigerator water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator water dispenser not working

Cause 1Water Tube in Door is Frozen

To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.

Cause 2Water Inlet Valve

The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.

Part Testing
Parts
Water Inlet Valve for your FrigidaireRefrigerator
Water Inlet Valve - Part # 2692163 Mfg Part # 242252702

Refrigerator water inlet valve assembly. If the icemaker or water dispenser no longer work the water valve may be defective.

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Cause 3Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi.

Cause 4Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Parts
Dispenser Switch for your FrigidaireRefrigerator
Dispenser Switch - Part # 1196628 Mfg Part # 241679101
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Cause 5Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Parts
Water Filter for your FrigidaireRefrigerator
Water Filter - Part # 1534529 Mfg Part # ULTRAWF

PureSource Ultra® water filter reduces contaminants including lead, chlorine and mercury. For use on all side-by-side French door models. Designed to eliminate odors and provide up to 6 months of clean water by removing 99% of microbiological agents. Certified to meet NSF/ANSI Standards 42 and 53.

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Cause 6Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Parts
Water Filter for your FrigidaireRefrigerator
Water Filter - Part # 1706465 Mfg Part # WF3CB

PureSource 3 water filter fits specific side-by-side models after 2009 where the filter is located in the back, right top. Reduces contaminants including lead, chlorine and mercury. Replace every 6 months for optimal performance.

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Cause 7Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your FrigidaireRefrigerator
Door Switch - Part # 917528 Mfg Part # 240505801
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Cause 8Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your FrigidaireRefrigerator
Door Switch - Part # 1037569 Mfg Part # 241547901

Fan & light switch, freezer door

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