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Maytag Refrigerator Water Dispenser Not Working

MSD2657HEW

The part(s) or condition(s) listed below for the symptom Refrigerator water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator water dispenser not working

Cause 1Water Tube in Door is Frozen

To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.

Cause 2Water Inlet Valve

The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.

Part Testing
Parts
Water Inlet Valve for your MaytagRefrigerator
Water Inlet Valve - Part # 1071263 Mfg Part # WP67005154

Refrigerator dual water inlet valve with quick connect fittings. If the water dispenser or icemaker does not work then the inlet valve may be defective.

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Cause 3Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi.

Cause 4Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.

Parts
Dispenser Control Board for your MaytagRefrigerator
Dispenser Control Board - Part # 1057231 Mfg Part # WP67003817

Dispenser control board

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Cause 5Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Parts
Water Filter for your MaytagRefrigerator
Water Filter - Part # 4273163 Mfg Part # EDR4RXD1

EveryDrop Ice & Water Refrigerator Filter 4 reduces 23 contaminants, including lead and mercury, asbestos, and industrial chemicals. Each filter provides 300 gallons of filtered water and should be changed every 6 months to ensure proper contaminant removal and flow rate. NSF certified.

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Cause 6Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your MaytagRefrigerator
Door Switch - Part # 915043 Mfg Part # WP12466104

Door switch assembly. Two push-on wire connections.

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Cause 7Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your MaytagRefrigerator
Door Switch - Part # 1164494 Mfg Part # 12002646

Light/Fan switch, 3 terminal

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