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Whirlpool Refrigerator Water Dispenser Not Working

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The part(s) or condition(s) listed below for the symptom Refrigerator water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator water dispenser not working

Cause 1Water Tube in Door is Frozen

To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.

Cause 2Water Inlet Valve

The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.

Part Testing
Parts
Water Inlet Valve for your WhirlpoolRefrigerator
Water Inlet Valve - Part # 1938614 Mfg Part # W10408179

Refrigerator water inlet valve.
-Some models use a separate customer connection fitting, if that is needed see Recommended Parts.

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Cause 3Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi.

Cause 4Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Parts
Dispenser Switch for your WhirlpoolRefrigerator
Dispenser Switch - Part # 449588 Mfg Part # WP2180236

Dispenser switch assembly

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Cause 5Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the dispenser from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Parts
Water Filter for your WhirlpoolRefrigerator
Water Filter - Part # 4273160 Mfg Part # EDR3RXD1

EveryDrop Ice & Water Refrigerator Filter 3 reduces 66 contaminants, including lead and mercury, asbestos, and industrial chemicals. Each filter provides 200 gallons of filtered water and should be changed every 6 months to ensure proper contaminant removal and flow rate. NSF certified.

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Cause 6Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your WhirlpoolRefrigerator
Door Switch - Part # 438889 Mfg Part # WP2149705
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Cause 7Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Parts
Door Switch for your WhirlpoolRefrigerator
Door Switch - Part # 586519 Mfg Part # WP4387911

3 terminal fan/light door switch

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