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Samsung Refrigerator Ice Maker Not Working

RFG297AARS

The part(s) or condition(s) listed below for the symptom Refrigerator ice maker not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice maker not working

Cause 1Freezer Temperature is Above 10 Degrees F (-12C)

If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed.

Cause 2Water Inlet Valve

The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.

Parts
Water Inlet Valve for your SamsungRefrigerator
Water Inlet Valve - Part # 2010995 Mfg Part # DA97-07827B

Refrigerator water inlet valve assembly. If your refrigerator's water dispenser or ice maker isn't working, the water inlet valve might be defective.

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Cause 3Water Inlet Valve

The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.

Part Testing
Parts
Water Inlet Valve for your SamsungRefrigerator
Water Inlet Valve - Part # 2034441 Mfg Part # DA62-00914B
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Cause 4Ice Maker Assembly

One component of the ice maker assembly might be defective. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.

Parts
Ice Maker Assembly for your SamsungRefrigerator
Ice Maker Assembly - Part # 1869326 Mfg Part # DA97-05554A

Seven cube icemaker

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Cause 5Ice Maker Assembly

One component of the ice maker assembly might be defective. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.

Parts
Ice Maker Assembly for your SamsungRefrigerator
Ice Maker Assembly - Part # 2754555 Mfg Part # DA97-07365G

Refrigerator ice maker assembly. Nine cube ice tray.If the icemaker is not working make sure the freezer temperature is around zero degrees Fahrenheit.If so, the icemaker or water valve could be defective.

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Cause 6Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the ice and water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi.

Cause 7Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Parts
Door Switch for your SamsungRefrigerator
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Cause 8Water Filter

A clogged water filter can restrict the flow of water to the dispenser and prevent the ice maker from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.

Parts
Water Filter for your SamsungRefrigerator
Water Filter - Part # 1617283 Mfg Part # HAFCU1

Water filter replacement reduces contaminants in drinking water including lead, mercury, and chlorine. This filter not only reduces bad taste and odor but also fights lime scale buildup. Replace filter every 6 months or 300 gallons for optimal performance.

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