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Samsung Refrigerator Ice Dispenser Not Working

RF4287HARS

The part(s) or condition(s) listed below for the symptom Refrigerator ice dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice dispenser not working

Cause 1Auger Motor

The auger motor spins the auger blade and pushes the ice through the dispenser chute. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor.

Parts
Auger Motor for your SamsungRefrigerator
Auger Motor - Part # 2030137 Mfg Part # DA31-00105G

Geared motor auger

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Cause 2Auger Motor

The auger motor spins the auger blade and pushes the ice through the dispenser chute. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor.

Parts
Auger Motor for your SamsungRefrigerator
Auger Motor - Part # 2049720 Mfg Part # DA97-05246G

Auger motor case assembly

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Cause 3Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Parts
Ice Crusher Blade for your SamsungRefrigerator
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