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Whirlpool Refrigerator Ice Dispenser Not Working

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The part(s) or condition(s) listed below for the symptom Refrigerator ice dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice dispenser not working

Cause 1Dispenser Actuator

The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If the dispenser actuator is broken, it may not activate the switches properly or at all. Inspect the dispenser actuator—if it is broken, replace it.

Parts
Dispenser Actuator for your WhirlpoolRefrigerator
Dispenser Actuator - Part # 959531 Mfg Part # WP2255431W
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Cause 2Auger Motor

The auger motor spins the auger blade and pushes the ice through the dispenser chute. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor.

Parts
Auger Motor for your WhirlpoolRefrigerator
Auger Motor - Part # 452224 Mfg Part # WP2188242

Auger motor for refrigerator ice dispenser. This auger motor pushes ice through the dispenser chute. If your auger motor is defective, the dispenser will not dispenser ice.

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Cause 3Ice Bucket Auger

When the dispenser lever is pressed, the auger motor rotates the auger. As the auger rotates, it pushes the ice toward the dispenser door and down the chute. If the auger is defective, it won’t be able to push the ice out of the dispenser. Check the auger to determine if it is broken or if it is disconnected from the auger motor. If the auger is broken, replace it.

Parts
Ice Bucket Auger for your WhirlpoolRefrigerator
Ice Bucket Auger - Part # 2002588 Mfg Part # W10422851

Ice dispensing auger kit

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Install Help
Cause 4Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Parts
Ice Crusher Blade for your WhirlpoolRefrigerator
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Cause 5Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Parts
Ice Crusher Blade for your WhirlpoolRefrigerator
Ice Crusher Blade - Part # 1874462 Mfg Part # W10278731

Ice crushing blade

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Cause 6Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Parts
Ice Crusher Blade for your WhirlpoolRefrigerator
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Cause 7Ice Crusher Blade

If the ice crusher blades are jammed by ice, use warm water to melt the ice. If the ice crusher blades are bent or broken, replace them.

Parts
Ice Crusher Blade for your WhirlpoolRefrigerator
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