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GE Refrigerator Freezer is Cold But Refrigerator is Warm

GBS20HBSBWW

The part(s) or condition(s) listed below for the symptom Refrigerator freezer is cold but refrigerator is warm are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator freezer is cold but refrigerator is warm

Cause 1The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Parts
Evaporator Fan Motor for your GERefrigerator
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Cause 3Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Parts
Evaporator Fan Motor for your GERefrigerator
Evaporator Fan Motor - Part # 1170114 Mfg Part # WR60X10196

Refrigerator fan motor assembly

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Cause 4Thermistor

The thermistor monitors the refrigerator temperature and sends the temperature reading to the control board. The control board then regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may not run when necessary, or may run too frequently. To determine if the thermistor is defective, test it with a multimeter. The thermistor resistance should change in conjunction with the refrigerator temperature. If the thermistor resistance does not change, or the thermistor does not have continuity, replace the thermistor.

Parts
Thermistor for your GERefrigerator
Thermistor - Part # 914093 Mfg Part # WR55X10025

Refrigerator or freezer temperature sensor (also called a thermistor). The thermistor monitors the refrigerator, freezer, and evaporator temperature and sends the temperature reading to the control board.

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