• 1-800-269-2609
  • En Español
  • Available 7 days a week

Kenmore Refrigerator Freezer is Cold But Refrigerator is Warm

363.58572890

The part(s) or condition(s) listed below for the symptom Refrigerator freezer is cold but refrigerator is warm are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator freezer is cold but refrigerator is warm

Cause 1The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Parts
Evaporator Fan Motor for your KenmoreRefrigerator
Evaporator Fan Motor - Part # 1246 Mfg Part # WR60X190

Evaporator fan motor assembly

Add to Cart
Cause 3Defrost Timer

The defrost timer turns on the defrost heater several times throughout the day to melt any frost that may have accumulated on the evaporator coils. If the defrost timer is defective, it might not advance into the defrost cycle, or it might not send power to the defrost heater during the defrost cycle. If the defrost system isn’t working, frost will continue to accumulate on the evaporator coils, and the refrigerator will have to work harder to remove heat. As a result, the refrigerator may be too warm. To determine if the defrost timer is defective, slowly advance the dial into the defrost cycle. The compressor should turn off and the heater should turn on. If the timer does not send power to the defrost components or advance out of the defrost cycle within 30 minutes, this indicates that the defrost timer is not advancing. If the defrost timer is not advancing, replace it.

Parts
Defrost Timer for your KenmoreRefrigerator
Defrost Timer - Part # 2578 Mfg Part # WR9X489

Refrigerator defrost timer. The defrost timer turns on the defrost heater several times throughout the day to melt any frost that may have accumulated on the evaporator coils. If the defrost timer is defective, the refrigerator will not defrost.

Add to Cart
Install Help
Cause 4Defrost Thermostat

The defrost thermostat monitors the temperature of the evaporator coils. When the coils drop below a set temperature, the thermostat contacts close to allow power to flow to the defrost heater during the defrost cycle. In the defrost cycle, the defrost heater melts any frost that may have accumulated on the evaporator coils. If the defrost thermostat is defective, the thermostat contacts will not close. As a result, the thermostat won’t provide power to the defrost heater. To determine if the defrost thermostat is defective, use a multimeter to test it for continuity. If the defrost thermostat does not have continuity when it reaches the low temperature of its operating range, replace it.

Part Testing
Parts
Defrost Thermostat for your KenmoreRefrigerator
Defrost Thermostat - Part # 2387 Mfg Part # WR50X122

Defrost thermostat, L60-32, clips to evaporator

Add to Cart