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Whirlpool Refrigerator Ice And Water Dispenser Not Working

GS6NVEXSL01

The part(s) or condition(s) listed below for the symptom Refrigerator ice and water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice and water dispenser not working

Cause 1Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.

Parts
Dispenser Control Board for your WhirlpoolRefrigerator
Dispenser Control Board - Part # 1174807 Mfg Part # WP2303843

Dispenser control board

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Cause 2Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your WhirlpoolRefrigerator
Door Switch - Part # 3071 Mfg Part # WP1118894

Refrigerator door switch. This switch activates the refrigerator light when the door is open.

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Cause 3Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Parts
Door Switch for your WhirlpoolRefrigerator
Door Switch - Part # 586519 Mfg Part # WP4387911

3 terminal fan/light door switch

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Install Help
Cause 4Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.

Parts
Main Control Board for your WhirlpoolRefrigerator
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Cause 5Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.

Parts
Main Control Board for your WhirlpoolRefrigerator
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