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Kenmore Refrigerator Ice And Water Dispenser Not Working

363.58572890

The part(s) or condition(s) listed below for the symptom Refrigerator ice and water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice and water dispenser not working

Cause 1Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.

Parts
Dispenser Control Board for your KenmoreRefrigerator
Dispenser Control Board - Part # 2004 Mfg Part # WR55X129

Refrigerator control board for ice and water in the door.

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Cause 2Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.

Part Testing
Parts
Dispenser Switch for your KenmoreRefrigerator
Dispenser Switch - Part # 300149 Mfg Part # WR23X366
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Cause 3Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your KenmoreRefrigerator
Door Switch - Part # 300210 Mfg Part # WR23X427
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Cause 4Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Parts
Door Switch for your KenmoreRefrigerator
Door Switch - Part # 3032790 Mfg Part # WR23X10725

Refrigerator light switch. This switch activates the refrigerator light when the door is open. It also prevents the dispenser from working if the door is open.

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