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Hotpoint Refrigerator Ice And Water Dispenser Not Working


The part(s) or condition(s) listed below for the symptom Refrigerator ice and water dispenser not working are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Refrigerator ice and water dispenser not working

Cause 1Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.

Dispenser Control Board for your HotpointRefrigerator
Dispenser Control Board - Part # 1170050 Mfg Part # WR55X10455

Black display button

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Cause 2Door Switch

The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.

Part Testing
Door Switch for your HotpointRefrigerator
Door Switch - Part # 3032790 Mfg Part # WR23X10725

Refrigerator light switch. This switch activates the refrigerator light when the door is open. It also prevents the dispenser from working if the door is open.

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Cause 3Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.

Main Control Board for your HotpointRefrigerator
Main Control Board - Part # 1531075 Mfg Part # WR55X10942

Refrigerator main control board assembly with installation instructions. This board also has the defrost controls built into it.

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