The part(s) or condition(s) listed below for the symptom Washer won't spin are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
The drive pulley connects to the washer drum and works with the drive belt and motor to rotate the drum. If the drive pulley is worn out, the drive belt might slip off, preventing the washer from spinning. Remove the drive pulley and inspect it. If the drive pulley is defective, replace it.
The tub bearing is mounted in the middle of the outer tub of the washing machine. The tub bearing helps to keep the inner tub spinning smoothly. If the tub bearing is defective, it can lock up and prevent the washer from spinning. The washer may also make a loud rumbling noise. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing as an assembly.
The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.
Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.