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Maytag Washer Won't Spin

MAH5500BWW

The part(s) or condition(s) listed below for the symptom Washer won't spin are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't spin

Cause 1Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Parts
Drive Belt for your MaytagWashing Machine
Drive Belt - Part # 785411 Mfg Part # 12001788

Maytag Neptune washer drive belt length 52 5/8”, width 5/8”, characteristics, 6 ridges, flat

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Cause 2Door Latch

The door latch secures the washer door shut during operation. Once the washer door is shut, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door latch is defective, the washer will not spin or start. The door latch can fail either mechanically or electrically. Inspect the door latch for damage. If the door latch is damaged, or does not close properly, replace it. To determine if the door latch has failed electrically, use a multimeter to test any switches on the door latch for continuity. If one of the switches does not have continuity when activated, replace the switch.

Parts
Door Latch for your MaytagWashing Machine
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Cause 3Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Motor Control Board for your MaytagWashing Machine
Motor Control Board - Part # 1001059 Mfg Part # WP22004046

Motor control board. *Please call with model and serial numbers to verify correct part.

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Cause 4Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not function properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Motor Control Board for your MaytagWashing Machine
Motor Control Board - Part # 1184676 Mfg Part # WP22004473

Motor control assembly. NOTE: This part is often misdiagnosed and requires electrical testing with a volt/ohm meter to determine if it is defective.

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Cause 5Rear Drum with Bearing

The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. If the tub bearing system is defective the washer can become very noisy and the tub can stop spinning. On some machines bearings are sold separately from the rear drum, however we recommend replacing both the outer drum and bearing as an assembly if the manufacturer offers the components together because removing and pressing in the new bearing can be exceptionally difficult. Be aware that replacing the outer tub and bearing is also not easy and can be very costly.

Parts
Rear Drum with Bearing for your MaytagWashing Machine
Rear Drum with Bearing - Part # 1119942 Mfg Part # 22004465

Outer tub assembly with bearing and seal kit. *Bearing only available with outer tub assembly.

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Cause 6Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 893321 Mfg Part # 12001808

Frontload washer drive motor. *Please call with model and serial number to verify correct part.

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Cause 7Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 949491 Mfg Part # 12002039

Washing machine motor and control conversion kit for the Neptune washer. Please call with model and serial number to verify correct part as the serial number is needed to verify that this is the correct part.

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Cause 8Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 1000901 Mfg Part # WP22003856

Washing machine motor for the Neptune washer. Please call with model and serial number to verify correct part as the serial number is needed to verify that this is the correct part.

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Cause 9Door Lock

Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.

Parts
Door Lock for your MaytagWashing Machine
Door Lock - Part # 893839 Mfg Part # WP22003593

Door lock-latch assembly

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