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KitchenAid Washer Won't Agitate

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The part(s) or condition(s) listed below for the symptom Washer won't agitate are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't agitate

Cause 1Agitator Repair Kit

If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.

Parts
Agitator Repair Kit for your KitchenAidWashing Machine
Agitator Repair Kit - Part # 2744 Mfg Part # 285811

Washing machine agitator repair kit with a medium length cam (there are other kits available for different models). This kit should be used when the top part of the agitator is not moving properly but the bottom part is.

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Cause 2Agitator Repair Kit

If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.

Parts
Agitator Repair Kit for your KitchenAidWashing Machine
Agitator Repair Kit - Part # 3109 Mfg Part # 80040

Washing machine agitator directional cogs. These parts are also referred to as "dog ears." 4 per package. If the upper section of the agitator isn't turning properly, then these cogs are likely worn and will require replacement.

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Cause 3Drive Block or Bell

The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. Inspect the drive block for damage. If the drive block is worn out, stripped, or damaged, replace it.

Parts
Drive Block or Bell for your KitchenAidWashing Machine
Drive Block or Bell - Part # 2858 Mfg Part # WP389140

Washer drive block for inner tub. A worn drive block may cause the washer to spin slowly, causing the clothes to be soaked at the end of the cycle. The washer may also make a loud knocking noise at the beginning of the spin cycle.

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Cause 4Motor Coupling

The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Parts
Motor Coupling for your KitchenAidWashing Machine
Motor Coupling - Part # 1195967 Mfg Part # 285753A

Washer drive motor coupler. New style with metal sleeves for added strength. This version replaces all previous motor coupler styles and versions. For direct drive washing machines. Common symptom of failed coupler is washer will fill, not agitate or spin but will drain the water from the tub.

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Cause 5Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your KitchenAidWashing Machine
Drive Motor - Part # 4433195 Mfg Part # WP3350418

Drive Motor Assembly, 3 Speed Heavy Duty, Rpm- 1725

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Cause 6Agitator Assembly

The agitator might be damaged or stripped away where it connects to the drive system inside. To determine if the agitator is stripped inside remove it from the washer and inspect for damage or wear.

Parts
Agitator Assembly for your KitchenAidWashing Machine
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