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Maytag Washer Won't Agitate

MAH5500BWW

The part(s) or condition(s) listed below for the symptom Washer won't agitate are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't agitate

Cause 1Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

Parts
Drive Belt for your MaytagWashing Machine
Drive Belt - Part # 785411 Mfg Part # 12001788

Maytag Neptune washer drive belt length 52 5/8”, width 5/8”, characteristics, 6 ridges, flat

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Cause 2Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not work properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Motor Control Board for your MaytagWashing Machine
Motor Control Board - Part # 1001059 Mfg Part # WP22004046

Motor control board. *Please call with model and serial numbers to verify correct part.

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Cause 3Motor Control Board

The motor control board provides power to the motor. If the motor control board is defective, the washer may not work properly or may not work at all. First, check the control board for burned out components. To determine if the motor control board is defective, ensure that the control board is providing power to the motor. If the control board has power, but is not providing power to the motor, replace it.

Parts
Motor Control Board for your MaytagWashing Machine
Motor Control Board - Part # 1184676 Mfg Part # WP22004473

Motor control assembly. NOTE: This part is often misdiagnosed and requires electrical testing with a volt/ohm meter to determine if it is defective.

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Cause 4Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 893321 Mfg Part # 12001808

Frontload washer drive motor. *Please call with model and serial number to verify correct part.

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Cause 5Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 949491 Mfg Part # 12002039

Washing machine motor and control conversion kit for the Neptune washer. Please call with model and serial number to verify correct part as the serial number is needed to verify that this is the correct part.

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Cause 6Drive Motor

The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.

Parts
Drive Motor for your MaytagWashing Machine
Drive Motor - Part # 1000901 Mfg Part # WP22003856

Washing machine motor for the Neptune washer. Please call with model and serial number to verify correct part as the serial number is needed to verify that this is the correct part.

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Cause 7Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity.

Parts
Door Lock for your MaytagWashing Machine
Door Lock - Part # 893839 Mfg Part # WP22003593

Door lock-latch assembly

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