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Samsung Washer Won't Drain

WF328AAWXAA

The part(s) or condition(s) listed below for the symptom Washer won't drain are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't drain

Cause 1Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

Parts
Drain Pump for your SamsungWashing Machine
Drain Pump - Part # 1394026 Mfg Part # DC96-01414A

Washing machine drain pump. If the washer won't drain, the drain pump may be clogged, damaged, or defective.

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Cause 2Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

Parts
Drain Pump for your SamsungWashing Machine
Drain Pump - Part # 1534541 Mfg Part # DC31-00054A

Washing machine drain pump motor assembly. If the washer does not drain the drain pump may be clogged. If no clog is found the motor's impeller could be damaged or the motor itself could be defective.

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Cause 3Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

Parts
Drain Pump for your SamsungWashing Machine
Drain Pump - Part # 1863223 Mfg Part # DC96-01700A

Washing machine drain pump assembly. Check coin trap for obstructions that can plug or damage the washer pump.

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Cause 4Clogged Pump or Hose

Sometimes, socks and other small articles of clothing can get into the drain system and clog the pump hose or the pump itself. Remove the hoses from the pump and check for any obstructions.

Cause 5Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

Parts
Drain Hose for your SamsungWashing Machine
Drain Hose - Part # 2001679 Mfg Part # DC97-15273A

Drain hose assembly. 80 inches long with 90 degree connection at pump.

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Cause 6Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

Parts
Drain Hose for your SamsungWashing Machine
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Cause 7Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

Parts
Drain Hose for your SamsungWashing Machine
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Cause 8Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

Parts
Drain Hose for your SamsungWashing Machine
Drain Hose - Part # 2075427 Mfg Part # DC97-07128D

Drain hose assembly. 78 inches long.

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Cause 9Door Lock

Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.

Parts
Door Lock for your SamsungWashing Machine
Door Lock - Part # 1094190 Mfg Part # WP8182634

Washer door lock latch assembly. The door lock secures the washer door shut during operation. Once the washing machine door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly.

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