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LG Washer Won't Start

WM2301HR

The part(s) or condition(s) listed below for the symptom Washer won't start are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Most Frequent Causes for Washer won't start

Cause 1User Control and Display Board

To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.

Parts
User Control and Display Board for your LGWashing Machine
User Control and Display Board - Part # 1913309 Mfg Part # EBR36870712

Display power control board assembly

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Cause 2Main Control Board

The main control board might be defective. However, the main control board is rarely at fault for this symptom. Before replacing the main control board, first check all of the more commonly defective parts.

Parts
Main Control Board for your LGWashing Machine
Main Control Board - Part # 2667412 Mfg Part # EBR32268019

Washing machine main control board assembly.

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Cause 3Incoming Power Problem

The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.

Cause 4Power Cord

First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare. To determine if the power cord is defective, use a multimeter to test it for the cord for power. If the power cord is not getting power, replace it.

Parts
Power Cord for your LGWashing Machine
Power Cord - Part # 1268214 Mfg Part # 6411ER1005K

Power cord assembly

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Cause 5Power Cord

First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare. To determine if the power cord is defective, use a multimeter to test it for the cord for power. If the power cord is not getting power, replace it.

Parts
Power Cord for your LGWashing Machine
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Cause 6Door Lock

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door lock switches for continuity.

Parts
Door Lock for your LGWashing Machine
Door Lock - Part # 1463541 Mfg Part # EBF49827801

Washer door lock latch assembly. The door lock secures the washer door shut during operation. Once the washing machine door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly.

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