The part(s) or condition(s) listed below for the symptom Washer won't start are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
The main control board might be defective. However, the main control board is rarely at fault for this symptom. Before replacing the main control board, first check all of the more commonly defective parts.
The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.
First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare. To determine if the power cord is defective, use a multimeter to test it for the cord for power. If the power cord is not getting power, replace it.
The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door lock switches for continuity.